She keeps my boots for over 3 months, and after many inquiries, I picked them up today, Feb. 06.2018. I do not see any signs of trying to glue them. She charged me $12.81 for "trying to fix them" hahaha I just purchased boot glue from Amazon $14.45 with shipping! I would not recommend this place. My boyfriend gave her a briefcase to fix, and what a horrible job she did after holding it for a few months too! PS: Feb.09.2018 OMG you are kidding me!!! It was not explained 3 months I will be waiting for my boots and it was not fixed. I would not recommend this shop to anyone! I just fix my boots in 40 seconds with the glue I got from Amazon "boot-fix glue" no clamping needed.Perfect fix!
Don't take your shoes here if you hope to see them again. This place is the Bermuda Triangle of shoes. Really disappointing, both times we have tried them.
Had my shoes for over 4-months and still had not touched them. Didn't seems to mind that I wanted my shoes back and was taking my business elsewhere. Definitely would recommend taking your shoes to Samay or River Ridge to get them done.
Pride is shown in their work, and their friendly service is a bonus.I recommend !
Very good service. I took a pair of shoes to be resoled. I was told the soles would have to be ordered and may take up to 2 weeks to get them in and another week to complete the job. I was called at the end of the first week to let me know the soles were not in. I was then called the following Friday to come by and pick them up! Not only had they repaired my soles, but they had repaired some stitching in each heel and had given the shoes a fresh coat of oil and protectant. The shoes look and feel great! I will definitely use Reynolds again if the need arises.