What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
1345 Spartanburg HwyHendersonville, NC 28792
From Business: NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts dis…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
not really my kind of business a little over prices and not very friendly. kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Thank you so much I appreciate it
These are honest people. I took my 10 year old Camry in with some issues and expected the need for a major repair, which they could have sold me, but after the diagnosis, turned out I needed some repairs but not a complete overhaul. I appreciate their honesty and I had my car back in 3 days.
Buyer or customer beware!! I paid Ryan for a used vehicle that he had listed for sale and it turned out to be a lemon. We took it back to him and asked him to do a diagnostic to tell us why we were getting these computer code check engine lights on our dash. I signed off to pay him $80 for this service. He did not get back in over a week so I called him to find out if he had figured anything out yet. He replied that he started fixing it without our consent and so far he had $700 in costs thus far and it wasn't even fixed at that point. We being naturally upset at this said that we were not going to pay for this because we were never told what this was going to cost before he started the work. His response was that he would keep our car and apply to have our title taken away to pay off the money owed to him. We we did not pay the $700 bill but instead we paid $600 in a discount he offered only for that day and our vehicle must be removed from his parking lot by the end of that day. He told us this at 3:00pm! When we picked up our vehicle it was missing a trim piece. When we asked him about it he asked us to leave and he walked off. This has been the worst mechanic experience of our lifetime. We will never be back!! I will give the transmission shop next door to him my future transmission business. If you must do business with him be sure to get everything in writing and be VERY clear not to do any work prior to you knowing what it will cost. Horrible service and he talks down to you as if you don't know anything! Horrible service! We will never be back! I am taking my business to North Main Automotive where they treat their customers with respect!
Made a mess of my car's steering and braking systems this past summer. Asked for a portion of my money back, they hid behind paperwork and claimed that I should have continued to bring the car back for more service.
I was told that this car was in really good condition. Everything worked on it just fine. It sounded like a deal so I offered to buy it. He kept telling me over and over that someone else was wanting to buy it and that he could only hold it for so long. I tried to rush out and get a loan. Every day he would call me asking for the money. I finally got the money but I wasn't going to be able to make it for another week. He said until the money was in his hands, the car was still for sale so he told me I should wire him the money. I specifically told them that this car needed to be in good working order so I can drive it home. He told me everything mechanically was was working soundly. I went ahead and wired the money. When I finally got the chance to make it out there (21hr bus ride) I get to the dealership. The car has many more scratches on it than the pictures revealed. The pictures were conveniently positions to hide the fact that the side panel was screwed on by sheet metal screws and there was a huge screw right though the console holding the faceplate on. That wasn't in any of the pictures but I thought to myself, its just cosmetic. I can fix that. I wasn't happy though. They tell me to drive the car down to the office to fill out the paperwork. I'll admit, the engine ran smoothly and sounded good. I drove it down and we began the paperwork process. He told me that since the money was already transferred to them, the car was now mine. No backing out now. So I signed the paper. After I filled up for the first time and started the car, there was a rattling noise from what sounded to be in the transmission. That scared me but I still had 11hrs more to go. I decided to push on. The car was driving just fine down the highway. I decided to turn on the A/C. Cold air was coming through but just barely even when it was set to high. I decide to roll the windows down since the AC just wasn't cutting it. I turned on the radio and listen to the music. I listened for about 3min when the radio station started cutting out. I began to smell smoke. I shut the radio off and the smell went away. Great. Now I have to get a new radio installed. That's three things wrong so far. I come across some rain on the way back. I go to turn on the wipers. Doesn't matter which mode its in, it only has one speed. Slow. I pull into a gas station on my next rest break. As I was leaving, I noticed the man in front of me didn't put the cap back on on his car. I went to honk at him so I could let him know but my horn dont work. So now I have a car with worse cosmetic wear than I thought, No A/C or heat, no radio, no horn, one speed wipers, and a rattling noise in the transmission. Im only half way home. This is not the car they told me it was. I was to have a fully operational vehicle cause that is what he told me it was. I go to open the back hatch but it wont open for some reason.I got it to open at the dealership easily though. I decided to give it one more big tug and finally got it open. Something catches my eye. The back seat wasn't latched in all the way. I went to fix it only to find out that the back seats are broken. I have no way to unlatch or latch the seats. How am I suppose to have passengers with a seat that doesn't work?I have to buy a new transmission, a new radio, fix the A/C, get a new heater core, repair the back seat, and replace the latch on the back hatch. All this time I was thinking I would only have to do cosmetic repairs. I still cant get them to talk to me or respond to my emails. I feel cheated and lied to. These people will tell you anything to get your money. I will never ever buy a car from them and I most certainly will not recommend them to anyone else.
Unethical business practices. I bought a Used Armada from them. During test drive they tried to tell me it got 17mpg in the city and 24 on the Interstate. I knew better than that but liked the vehicle enough to ignore the salesman's uneducated remarks about the vehicle.2 weeks after purchase the vehicle began smoking at start up. I took it to their service dept. where it sat for 2.5 wks. It would still be sitting there had I not called to check on it. Long story-short, I needed a new engine and after being told Four Seasons would "make it right," nothing has been done to do so. The general manager John said he would "bend over backwards" to help me on a trade-in. After coming in and willing to purchase a vehicle at twice the cost of what I paid for mine, they would not even come off of the sticker price and would give me $3900 less than what I paid for the vehicle they sold me less than 1.5 months ago!I wrote the owner an email but he will not respond!! Never go here!
This place is HORRIBLE!! Please don't bring your vehicle here. The guy who owns it is a pill head and will ask you to pay for his "medications" or his light bill. The guy working with him is an alcoholic and in trouble for child support and will say things are wrong with the car that really aren't.
I use HC Automotive fairly regularly. The times when I had an urgent issue with my vehicle, they always did thrir best to get me worked in. Due to the extensive knowledge the have gsined over the years, they've always been able to fix it right the first time. I would certainly recommend their services to anyone who wants their vehicle repaired or serviced properly.
I've dealt with a lot of auto shops, dealer shops and garages , and Autoworx is as good as the very best of them... Having worked with tools my whole life I can tell when people like as well as know what they are doing, and these folks clearly do... We have an older Tundra and an older Honda, and Autoworx has done considerable work on both.... In every case they have communicated clearly and competently about the issues, have given good quotes, and have always been accurate in regards to what things will cost... If something additional turns up they let us know... When there was an issue with some work they did, they listened carefully, check it out, and remedied what was going on quickly and competently without any additional charges...They are also really nice people, caring and courteous, and actually fun to be around and engage with... I highly recommend them to anyone needing work done on their vehicle...
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.