First let me say; I never write reviews, so for me to do this should be considered noteworthy. My husband and I had an amazing experience buying our dream car. After looking for months for the make, model, exterior and interior color we finally found it on CarMax.com. Since I had done my research I knew what I wanted and what would fit in our budget. I cannot say enough great things about this company, their process, people and ease of buying a car. Oh my gosh, we’re blown away! After ordering our car from So. Carolina we were apprehensive about the actual condition of the car. We fell in love with it the minute they presented it to us. It was perfect! Like a brand new car. The enthusiasm, helpfulness and experience with every department was as smooth as silk and extremely professional and friendly. We never experienced sales pressure throughout our car buying experience. And, we must give a shout out to our sales people Yolanda, Jason, the finance group and service people, all outstanding! We highly recommend buying from CarMax. Sue & Bob- Las Vegas
My boyfriend and I visited carmax yesterday to purchase our first car as young adults!!! We were greeted by an AMAZING sales associate by the name of Lorissa... her card says "lori." and she'd been a sales associate since 2012 She first identified our needs and wants in a car, being 6'4" we clearly needed a bigger vehicle and something reliable with GREAT mileage and affordable since we're only 21! She showed us about 6... and let us tell you... she measured our needs so perfectly... the first car she showed us... is the car we purchased. She was able to find us a mid-sized SUV... phenomenal interest rate, spectacular service, AWESOME test drive, FAST financing and paperwork... let me just put it this way... we showed up at 4:00 and were both BACK onto our side of town in North Las Vegas, Keys in hand, Car in driveway by 7:00... fastest and best car buying experience ever... we'll probably never buy a car anywhere else again.
It seemed like forever and still no luck. I looked around for a new car but it had to be the perfect car in the right color with the specific features I wanted. I went to almost every dealer and was determined to get it. A few weeks ago I stopped by Henderson BMW and I gave them my specifications and they showed me everything under the sun except what I wanted. No deal was made, however about 2 weeks later they called me and told me to come down to take a look at a car. It was my dream car. Every option I wanted and in the most amazing color. They really bent over backwards for me and they didn’t even know if I was still looking. If they would do this for me and I wasn’t even a customer of theirs yet I wonder how much they will do for me now.. GREAT SERVICE!!
Looking for a new car in Las Vegas you have many choices. There is the Valley Auto Mall, there is centennial park way, all up and down Sahara and now over by rainbow and 215. With so much to choose from its hard to pick. We looked around for a while and it seemed like we went everywhere. When we stopped by Henderson BMW in the Auto Mall they were so far the nicest and most accommodating. We continued our search and went to a few other places. Every time we went somewhere we kept comparing the car we were looking at to a car we looked at, at Henderson BMW. Just no other dealer could compare with the deal they were willing to give us. We found ourselves back at Henderson BMW and we got a spectacular deal along with amazing service. Definitely 2 thumbs up.
I wanted to sell my low mileage great condition Nissan Xterra. First I went to a Nissan dealership and they haggled and haggled with me and only offered me $15k for it. I knew it was worth more from all the research I had done on it. I left and went 2 minutes down the street to this Carmax and within 10 minutes they offered me 17K without me mentioning any price or doing any haggling whatsoever. I loved that! I was treated great and left with a good feeling. Because of this, I decided to look around at their online site a week later for a pick up truck for my business. I found a great one and test drove it and bought it right then and there. Had a great experience both times at this Carmax and now i'm a customer for life and refer it to my friends.
Henderson BMW is not only around the corner, but is also only a phone call away! I have been using the Service Department since I moved here from Arizona. They have great work ethic, when you get there you are instantly greeted even if they are just walking by. They always are friendly and always do make sure that you have any and everything you need to feel comfortable. Bill is my go to guy, funny friendly and very intelligent. I highly recommend this facility for anyone need their BMW serviced!
My last car I got was a benz. My lease was up and when I went back to the dealer they wanted to charge me for so many things it was crazy. I started to look around for my options before I had to pay a lot of money. I stopped by Henderson BMW and they offered to buy the car from me. They were able to get me into a brand new 740 and may I say it is a lot nicer then my Benz. Also a plus was my payment went down, not much but it is nice to have a smaller payment and a nicer car.
Henderson BMW has sold many cars to my friends, family and now me. I took their words about the service they received and now I can speak about it for myself. When they told me it was so good and went on and on about it I thought they were exaggerating. Im not going to boor you about it but I now can say you get nothing but the best there. In my book it’s the best dealership in the western hemisphere. Keep it up.
Henderson BMW gave me a great deal on a new car. I was so scared going into one of these higher end dealers, thinking they would be taking advantage of someone that has never owned a high end car. It was nothing like that. I went in, found one I liked and test drove it. then we went in and ran my credit and I took it home. It was so simple and easy, im truly happy with the service and my new car.
Getting my car from Henderson BMW in the Valley Auto Mall was the best thing I could have done for myself. Getting a BMW was a big decision for me. Its my first brand new car, I have always had used cars. Even with all my other purchases this one almost seemed effortless, it was the most smooth and easy process ever. If your coming to the Valley Auto Mall you have got to Stop by Desert BMW.