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(142 Reviews)

10624 S Eastern Ave Ste A-360, Henderson, NV 89052

(702) 763-1154

CLOSED NOW
Today: 9:00 am - 5:00 pm
Tomorrow: 9:00 am - 5:00 pm
7
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.

Please contact the business for updated hours/services due to the COVID-19 advisory.

Your Partner in Progress!

General Info
SBGA (Small Business Growth Alliance) is committed to assisting business owners in reaching their full potential. We believe that our customers should be focused on operating their business without having to worry about online visibility and reputation management. Our internet optimization partner, Vanguard Web Management, offers set-cost marketing programs designed to capture significant internet real estate within a Client’s operating area, helping them to increase online visibility, expand their customer base and strengthen overall sales. Merchant Services, a leading provider of eCommerce solutions and our core alliance partner, offers a diverse package of products and services and through this partnership we deliver access to all major credit card brands and debit card networks through state-of-the-art processing systems, applications and website integration tools to assist businesses with maximizing their profits
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Services/Products
SBGA - Clover Station, SBGA Payroll, SBGA Discounted Shipping
Location
10624 S Eastern Ave #360, Henderson, NV 89052
Neighborhood
Henderson
Category
Business Coaches & Consultants

Reviews

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Alex S.

05/06/2020

Overall
Expertise
Professionalism

The agent was very helpful & pleasant to talk with. She was able to get me the info I needed in a speedy manner.

Gary C.

04/29/2020

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Expertise
Professionalism

The representative was very courteous and helpful. My problem was resolved in a timely manner. .

Deanna C.

04/20/2020

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Professionalism

Awesome experience, I will be monitoring follow up to completion of the PCI compliance request I addressed with Cassandra today.

West S.

04/08/2020

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Expertise
Professionalism

After 2 weeks of attempts and I finally received a call back from Shawny M. things so far have gone well. She took care of everything so far and is super nice on the phone and knowledgeable. I'm hoping the rest is taken care of as easily. Thank you Shawny!!!! My 5 stars are for you.

Kim W.

04/01/2020

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Expertise
Professionalism

Heather was very helpful and knew what she was talking about. As many times as i have had to call, this was the most at ease call.

Johnnie C.

03/25/2020

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Expertise
Professionalism

Once I got to the right person they were very helpful. the first person I talked to talked to fast and there was a lot of static on the phone and I could not understand them. She transferred me and that didn't work because the technical support was not the area it need on this line. I hung up and called back and got someone i could talked to and they helped me quickly and efficiently.

Alex M.

03/19/2020

Overall
Expertise
Professionalism

I called in and spoke with Hailey with our concern. She was helpful and took care of our concerns. I asked he additional questions not related to the original call and she was able to answer our questions. She was a stand out with help.

Ofelia D.

03/16/2020

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Expertise
Professionalism

Exceptional. She was patient and knowledgeable. She went through the instructions step by stap.. .

Elaine W.

03/13/2020

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Professionalism

Kat L has been helping me and she is so patient, and clear in her explanations. She is professional, but also so friendly! I have really enjoyed working with her. She is the reason I am giving the company five stars.

Holly E.

03/11/2020

Overall
Expertise
Professionalism

One of the best companies I have ever worked with! They have outstanding customer service-which is a rarity in today's apathetic world. All of the customer service representatives attentively listened to me and showed genuine concern for my issues. Call backs were prompt. All were courteous and understanding.

Pam B.

03/04/2020

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Expertise
Professionalism

My customer service today was excellent! She was so patient with me when I seemed to be getting frustrated. I wasn't frustrated with her, I was with me though, not understanding everything. But she walked me through it very calmly which is what I needed. I was thankful she was there and I had put off calling for a month because I didn't want to deal with it. But it was simple and hopefully I will not need to call for a while.

Judith C.

02/25/2020

Overall
Expertise
Professionalism

Shawny in Customer Service at SBGA went above and beyond to try to sleuth out a failed transaction for us, and arranged a conference call to get the issue sorted out. She was friendly, professional, and very easy to work with. Kudos to her!

Natalie M.

02/21/2020

Overall
Expertise
Professionalism

As a Business owner... I have to acknowledge Shawny M as the best example of friendly, efficient and helpful customer service I have experienced in years !! Thank you for making a frustrating situation easy to rectify and fixed. It's people like Shawny that restore my faith in people :) Natalie Miller / CalMark

Judy S.

02/19/2020

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Expertise
Professionalism

Heather and Carlos were amazing and spent the time I needed to help me through the process. ..

Chelsea K.

02/13/2020

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Professionalism

Hailey was very helpful & I really appreciated that the questions she didn’t know the answers to she researched or got back to me quickly with answers.

Megan S.

02/10/2020

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Professionalism

Joanna was so helpful today. I was very frustrated when I called and she did everything to make sure that I got taken care of.

Christopher D.

02/05/2020

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Expertise
Professionalism

Debra was the most kind, courteous and professional service representative that I have had the pleasure of working with in years. I manage a team of 200 employees and would happily hire her to lead our customer service division. She demonstrated a large amount of product knowledge and was able to navigate a confusing and unknown issue with grace and professionalism. Debra also instilled confidence that the issue would be resolved and that she would also follow up on the issue. That is truly rare.

Lisa H.

01/31/2020

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Expertise
Professionalism

The customer service Woman was very polite, patient and helpful in guiding me through the compliance set up and survey.

Larry K.

01/22/2020

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Expertise
Professionalism

Juan is very patient and knows the system, answered all my questions clearly and accurately. .

Terri D.

01/10/2020

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Expertise
Professionalism

I had some questions regarding how to see and print a copy of a refund. They answered all my questions and were very patient with me. Thank you.