601 Whitney Ranch Dr, Henderson, NV 89014
MONDAY-FRIDAY 7:00AM-4:00PM CLOSED LUNCH NOON-1:00PM DRUG SCREENS 9:00A-11:30A 1:00P-3:OOP
Phone: (702) 564-2150
Fax: (702) 450-9084
TollFree: (888) 522-2677
Toll Free: (888) 522-2677
Laboratory Corporation Of America Holdings
Laboratory Corporation Of America
Specialties: Health Care, Digestive & Liver, Infectious Disease, Urology, Gynecology, Gyn, Urinary Tract, Hematology & Oncology, Hospitals, Gastroenterology
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First impressions are so very important and in customer service, the first person you come in contact with often sets the tone for your experience. When you are greeted with a smile and friendly disposition, it can alleviate any stress that may come later. Especially in a medical setting when you are already nervous to begin with. To be greeted with a cold demeanor really stinks. My impression of the staff member that I met was that she didn't like her job, or people. She was rude, cold, and frankly, imposing. No smile, no friendly conversation, just clinical and to the point. While I understand the seriousness of the job, there is no reason to treat the people who make your job possible, so terribly. Customer service isn't always a natural trait, but it can he taught, and this lady needs to be taught not only customer service, but compassion.
Worst experience I've had thus far, anywhere, in Henderson.