If I could give a negative rating I would. The office manager Amanda Smith is (IMHO) the rudest, most unprofessional person I have come across in years. When we first started with this firm I should've gone with my first reaction when I went into the office on the first visit. First let me say that the owner Mr. Arlint seems to be a very nice capable CPA and attorney. He's easy to talk with. However when I first met the office manager I was a little taken aback. She in no way looks like a professional office manager of an account/law firm. She has these long fake claws that are dark and creepy looking. Much better suited to a haunted house or carnival sideshow than a professional office setting. The office manager is brash, loud, rude and threatening. I called on Friday to ask a question. And she blew a gasket. She starting screaming at me. I was so shocked. I asked her to stop and let me make an appointment so i could come in and figure out what was wrong. We were out running some errands and I thought it would be a good idea to stop in and ask if there was anything that i could take care of over the weekend before the meeting the next week, She freaked out and started screaming at my husband saying (over and over again) that, "Cort's got my back" my husband and I were like WTH did we just walk into, the ghetto? Who talks like that? She told my husband that she has to do all the work around there and that it was tax time again and that she didn't have time time to deal with people who don't have their mess (she said another word, that's not appropriate to post) together! Umm excuse me! Isn't that why you get and pay the expensive fees to a CPA and attorney? So you'll know what and how to do it? So we left. That should've been it. But of course I'm not that smart! When we got into the vehicle to leave my husband is like wow she must be really hurting about something to act that way. I was like maybe your right. So I like an idiot went back in. I even apologize for stopping by unannounced (after thinking on it shouldn't you be able to drop by your attorneys office???... I mean they are first and foremost a business!) Anyway she became (IMHO) unhinged. She jumped up out of her chair and said (while flinging her arms out like some street thug and thumping her chest with those disgusting nails and then pointing at me) screaming we can take this outside "woman to woman" I was like whoops. Terrible mistake to come back inside and try and calm things down. Another client walked in and she did a 180! Was all smiles and I was like umm wait what just happened. Then my husband came back in and made it very clear that we were done and that we would be by on Tuesday to terminate our business arrangement. Which of course he did. We didn't even bother to send him an email or phone message. There wasn't a chance in heck I would've ever stepped back into that office or allow someone like that nasty piece of work Ms. Smith to have access to our personal and financial info any longer. When David (husband) went in today Mr. Arliint did not even asked him what happened? What a shame. He could've used the feedback. But in truth there is no telling what his office manager told him. So in closing this firm IMHO does not put the client first and you are forced to deal with someone like Amanda Smith. And while I do not think the customer (client) is always right. I do know that they should never be screamed at and threatened. And that in no uncertain terms should someone forget that Office managers, CPA's and attorney's are still a business. And that even if a customer is wrong or mistaken or not clear on what they should or shouldn't do that they can and will take their business down the street when treated inappropriately. And I bet you this is not the first time that someone has had a problem with the office manager. In fact read one of the other reviews about the office staff. She is the office staff! Go anywhere else but here!
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Andrea knows her stuff!! Did a great job on my taxes for the last 4 years and I am returning this year! Did not know she was on Yelp, otherwise would have done this long ago!!
Liars. Plain and simple, liars.
Carla has been doing my taxes since 1991. Always fast, always knowledgeable, always spot on. Carla came to me very highly recommended by other business associates and they were so very right. Just because she finished your tax return, if she discovers there something more she can do, she will call you right away and discuss with you, allowing you to make the final decision with all the facts. She has saved me a lot of money over the years, simply by being the professional she is.