When they say they fix the problem they don't they make it worse you have to go to the store to get anything done in half the time to tell you you're wrong to customer service is really starting to go downhill and it used to be great and now it's not they just want you to come in and buy new phones and charge you a lot of money for him and doublebill you which they have done to me lots of times and I've been AT&T customer for over seven years
29588 Rancho California Rd Ste K7 Temecula Town CenterTemecula, CA 92591
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One of the most busiest stores in California. Provide great customer service.
Customer service here is excellent. They helped with problems with a new phone that a different location sold. The other locations would not do anything about it but these people would. The other times I have been here they were friendly and helpful. Avoid the mall store though they are rip offs.
This place is dishonest. They were friendly but so are most con artists. They would not sell a phone with out buying there insurance. They said it is like a car and insurance is required for all phones. I told them I wasn't interested in the insurance and its not a car but a phone. but they said the only way they can sell with out is to double the phone price. I reported them to T-Mobile who confirmed that is not in their policy and should not be pushed like that. Never going back to see them. Alfredo was the main con in charge.