I agree with the posted review from the previous customer. These guys are totally not customer friendly. Aftet having my o2 sensor spark plugs, and brakes done i had a issue with spark plugs and attempted to contact the shop to see if they can correct the issue my calls were not answered, not returned, and when i attempted to go to the shop the mechanics saw me but didnt acknowledge me in a professional manner. I felt unwanted there and felt Dave was ignoring and avoiding me. I sat for a hour waiting for him to show he never did and when i inuired to see if they could call him to let him know i have a issue with my car the guys response was we cant give out his number nor did either try to call him to let him know i was there waiting. One guy even said his phone was dead when im sure the office phone works fine. I felt the have racial issues and it showed in their behavior toward me. I'll never go back again to be treated as if im not wanted there. I wouldnt recommend this shop to anyone!
Serving the Hemet Area.
From Business: National Truck & Trailer Repair, Truck Breakdown Roadside Assistance, Heavy Duty Towing, Commercial Truck Tires Nationwide U.S. and Canada 24 Hour Any Where Any T…
Worst mechanic shop ever, very unprofessional. Had a full tank of gas when vehicle was dropped off, only quarter tank left at pick up. Items were also missing. Dash board was cracked all the way across, seats were all smeared with grease. Had to take car back 6 times for the same issue. Customer beware! !
Been bringing our family's 3 vehicles here for over 6 years now. Ed and his staff really are the best. Most diagnostics are free and their honesty and integrity are unbeatable. He has kept our cars running and saved us a ton of money over the years. I've had a transmission rebuilt, 2 new radiators and mounts, a brake booster, random electrical, 2 alternators, oil leaks and minor mechanical work done by this place. Knowing I have Ed to help me gives me great peace of mind in keeping my older cars running well and being reliable for my business and college student sister. She has popped in to Ed several times with light bulbs out or sensors going off, broken door handles and other assorted issues that he always fixes right up for her, sending her out the door without a bill as long as she promises to stay in school. I've been stranded multiple times in which Ed has just sent a tow truck for me and taken me home himself. We send everyone we know to Hemet Trans!!! Give them a try, you'll be convinced.