SKIP THIS PLACE...JUST GO TO CITY BREW!!!! This place needs some major help with customer satisfaction and service. I was a regular customer at Scenic Brew, but only because my brother and sister were fans. I don't like the taste of their very bitter coffee so I always stuck to ordering a Chai. However, my experience this afternoon (6/18/13) has finally giving me a reason to not have to drink their average drinks anymore. I ordered my usual Chai and it tasted like warm milk. I told the barista that something didn't taste right and she told me she would add some nutmeg and cinnamon. I tasted it again and told her it just didn't taste right. She didn't seem to think there was a problem even after I told her I had ordered that drink several times before. I then, as any other paying customer who is paying $3.20 for a drink, asked if she would remake it. She would not. I asked if I could just get a different drink of equal price....the MANAGER said she would charge me again! Working in customer service personally, I know that the customer is always right...needless to say I hope you like your drink if you end up going here....otherwise your out of your money!!