I went to have my hearing aid cleaned. It was cleaned alright, but the young woman could not seem to reassemble it correctly. She failed to glue the ear piece to the tubing and cut the tubing too short,resulting in much ear pain for me. She also saturated the batting in the earpiece with solvent, so that the sound was greatly reduced. Rather than replace the batting, she took it completely out. Now I've got a whiney hearing aid. I've gone back three times now to have these problems fixed. The third time back, I made an appointment to see the audiologist. I showed up 15 minutes early to discover they had scheduled my appointment at a time I had specifically told them was not possible for me Now I have to go back a fourth time. Unbelievable..