More Info

General Info
Mail Terminal Services offers a range of postal services to individuals and corporate clients. The company deals in a variety of international, business and direct mail solutions. It provides mail services for various publishing materials, including magazines, newspapers, catalogs, newsletters and other business publications. The company also offers services for the packets and parcels of merchandise items, goods, gifts, printed materials, CDs, videos and books. In addition, Mail Terminal Services provides mail services for audiocassettes, promotional items and samples. The company maintains a network of more than 15 terminals throughout North America. It has partnerships with DHL Global Mail and the United States Post Office. Mail Terminal Services manages a staff of sorters, shift supervisors, managers and support personnel.
Extra Phones

Phone: (859) 692-2502

Fax: (859) 692-2502

Brands
air, courier, packaging, shipping
AKA

DHL Global Mail

DHL eCommerce

DHL Global Forwarding

Categories

Reviews

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RC
Rhonda C.

11/30/2016

Overall
Promptness
Service

These people don't deserve a one star. Had checks ordered and and sent out from Navy Federal. They ended up at DHL in Hebron Ky and I guess that is where they are still. First I was told that they didn't have to send it out until the last day it was due by. Can you believe they actually told a customer this. Then a week later, still no checks and Hebron is only 70 miles from my house, I called back and was told that they still had them and that no street address was on the package. I asked why they didn't say anything about this when I spoke with them a week ago and she immediately passed the buck and told me that she was not the one who spoke with me. I called Navy Federal and the package did go out with a street address. This company should not even be in business. I told Navy Federal that I didn't want to deal with them again, so they reordered my checks and sent them UPS.

CL
Cassidy L.

10/08/2016

Overall
Promptness
Service

Ordered a package online and received a tracking number from DHL. My package never showed and this was the last facility to have had my package.

Not sure what's going on, but avoid them at all costs. Lost $100 worth of shoes and cannot receive a refund from the seller since it was not their fault the package was lost nor should they have to refund me if it was some hacks at the shipping facility who saw a Nike box and swiped it.

Stay far far away.

AC
Al C.

09/19/2016

Overall
Promptness
Service

Seems like my package was lost. Last scan was Hebron, KY. I checked online and it seems like this has been happening for years. There is clearly something wrong when people are heading to the internet for answers. Forums with threads created of DHL losing packages at the same location. I contacted DHL with no response. Contacted USPS, only response was they had yet to receive the package back. Also the sender, whom has refunded my shipping, and is now re-shipping my order.
Avoid DHL!

biyagu

06/24/2012

Overall
My name is Fatima and I want t...

My name is Fatima and I want to report someone who is working under someone else name alot of your workers dont suppose to be in this Country and you give them jobs he drive a gold car everyday to work no Id no nothing and you guys wonder why Americans cant get jobs cause all the Illegal Alliens taking them i will attach his picture he walk really bad like he has one leg skinny guy about 5'7 yeah u know who im talking bout

claimed iconBusiness Response06/24/2012

The Illegal Allien is the guy in picture he walks with a heavy limp

This listing has been claimed by a business representative.

Details

Phone: (859) 692-2500

Address: 2325 Global Way, Hebron, KY 41048

Website: http://www.dhl.com/en/mail.html

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