United States Postal Service

I ordered a game from Amazon . It was supposed to arrive on August 25, 2016. The tracking info said it arrived in St . Louis from Hazelwood and was out for delivery at 8:07 am. It's now past midnight as I type this . I got some BS excuse in an email notification saying that "Nobody was there to sign or the carrier was not comfortable to leave it unattended ". My mom was home the whole damn time! They claim there was a pink slip note.There wasn't ! Here I took a screen shot of the message I got.

Incompetent! I sent a letter to handicapped friend who was in danger of having her water turned by the city because she got behind on her bill. She didn't have the money to pay the bill so I sent her the money in cash, via priority mail. She should have gotten it on Monday (7-11-'16). Today is 7-15-'16the and she still doesn't have it. I had a similar problem with an ebay purchase. My package came from California, arrived at the Hazelwood post office, and then was shipped to Memphis Tennesse. I love in Overland Missouri. Hazelwood post office should be closed - period.

I've had a package sitting here for anfee days on 2 day priority shipping from Cali. Don't even get me started on trying to call up there. They don't answer this phones. And their automaited answering machine gives you an extension number that doesn't exist! I hate this place so much. I feel so sorry for the hazelwood residents, who rely on this crappy post office for their mail.

Bought a package from Ebay and it was to be shipped to Benld Illinois. The problem is that it was due to arrive April 11th and UPS innovations shows the package departed Kansas City on the 8th but Hazelwood has no record of it! It takes roughly 5 hours to make that trip

I had a large to medium package arrive there in hazelwood mo a les paul gutair fret.fingerboard and it shows. Departed. On April 4th at 1027 pm . And that's it ....I live less than 30 min from there in south roxana il ......and still no package no can help me and no see to contact me back . I will not be sending any thing threw the usps again,and [email protected] I receive item three of four times a week but lately the hazelwood location has ruined it for me . Hope the usps Is really proud of this "BLACK HOLE " AS ISMS CALLED BY MANY PPL! THANKS FOR.NOTNING HAZELWOOD!

Had a package come from California destined to my location in Mt. Olive, Illinois. It arrived in Hazelwood Missouri facility on the 24th. It has been sitting there for 3 business days. Tracking then told me it left there at 1:12 AM yesterday but there was an In-Transit Delayed showing. Hazelwood should be shut down.

The absolute worst! Package left toward Hazelwood on March 19th. Didn't show as arrived until the 24th. It's the 28th. I live an hour outside of STL. I could have walked there to get it and back. Postmaster said he had 4 people with the same problem in our little town of 2000 people just today with the Hazelwood facility. This is about the fifth time in the last year and a half that I've had this issue. They've outright lost packages before. Get your act together!

This is just Ridiculous! My package has been sitting in hazelwood MO for awhile now. I ordered a item from China last week and it arrived in the US on the 18th to have before Easter Sunday here In VA. Everytime I track the package it's still sitting in hazelwood MO. What is wrong with these ppl. Usually it's takes awhile when coming from overseas but it's right here in the US and I still can't get my package on time

When my "2 Day Priority" package was tracked to this facility, and then no further tracking updates, I thought the problem was maybe with *other* USPS locations along the route. But, now I'm not so sure. And as others have said, you can't speak to an actual person--- just "leave a message", and get no reply. Should I be surprised? Probably not. Anything that is operated and run by our government typically gives the same type of service. They don't have to worry about losing their jobs, so they don't have to worry about keeping the customer happy. :-( Here it is, the 17th of March, and still haven't received my package -- and the last tracking update was March 10 at 2:08 A.M. from Hazelwood, MO. Not a satisfied customer, for sure. They really need a "negative" star review option.

Here's what I see "Your item arrived at our HAZELWOOD, MO 63042 destination facility on March 10, 2016 at 10:01 pm."

My 2-day Package sitting there almost a week. I file a complaint- after waiting on hold for 36 minutes for assistance. Next day Hazelwood rep calls me- says my package never made it to Hazlewood,. He couldn't see the same tracking system I could see- says it does NOT state received in Hazelwood.



My third package to vanish into thin air this year. THIEVES or incompetent idiots- whatever the case may be. No one cares because no one is accountable. It's time to ABOLISH the USPS. Worthless through and through. Colossal waste of space.