Tony's Ace HardwareAdd to Favorites
Saved to Favorites
Parking: Lot, Private
Wheelchair Accessible: Yes
Price Range : Average
Bike Parking: Yes
Pets Allowed: No
I try to support small business but this store gives the worst customer service I have ever experienced. I did not come to this conclusion on just one visit but three visits. I am happy to say there will not be a fourth. I received rudeness from the time I entered the store to the time I left. I was the only customer in the store at the time, now I know why.
Went to buy paint brushes and yard waste bags. Asked the price of the bags, $2.99 for 5. Asked if the store did price matching (had taken ad for ACO, bags $1.99) and was told no and if I wanted bags for $1.99 then I could just go to ACO. I then said that I would not need to buy the paint brushes and started to leave when I heard the casher say "Don't come back". I was very supprised to hear that. When I asked to speak to the owner I was told that he was busy and the casher became very rude and started ranting about dealing with customers.
That was my last visit to that store, I will take my money elsewhere and never spend my money there, also will tell others not to as well.
Had to click on a star to get the review to go, not worth 1 star.
I'm sorry that happened to you. I'm the new owner and i can tell you the employee that treated you that way has been fired. I want your business and hope you give my store a chance. I think you will be happy. Please call me or email me to discuss.
Phone: (248) 541-8790
Address: 24011 John R Rd, Hazel Park, MI 48030
2061 E Maple Rd, Troy, MI 48083
34051 Ryan Rd, Sterling Heights, MI 48310
14300 Toepfer Rd, Warren, MI 48089
22235 Van Dyke Ave, Warren, MI 48089
38367 Mound Rd, Sterling Heights, MI 48310
29350 John R Rd, Madison Heights, MI 48071
4901 Coolidge Hwy, Royal Oak, MI 48073
Troy, MI 48084
515 E 4th St, Royal Oak, MI 48067