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Please contact the business for updated hours/services due to the COVID-19 advisory.

General Info
Manufacture and Repair Laundry Tray Pumps (31219) and Sumpless Sump Pumps Torpedo Model 10 and Model 15
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Holiday Hours
2018/12/31Closed
Extra Phones

Phone: (248) 543-1748

Services/Products
  • Manufacture and Repair Shellback Pumps
  • 312 and 31219 Laundry Tray Pumps Model 10 and 15 Torpedo Pumps
Payment method
cash only
Neighborhood
Hazel Park
Categories
Sump Pumps, Pumps
Other Information

Parking: Lot, On Site, Free, Private

Wheelchair Accessible: Yes

Reviews

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Ed K.

02/01/2017

Overall

I totally agree with John S. This is by far one of the best companies I've dealt with. They do not have a website and you will need to contact them at (248) 544-4600. I've installed a number of their laundry tray pumps. Their products work great, save space and I have never had a complainant.
Ed K.

John S.

01/23/2017

Overall
Selection
Service

Best pump on the market. Better yet, best people at this company. I had a minor issue, spoke to someone at the office and when I tell you nice people. I could not say enough about her. Thank you so much for helping me. Buy a Shellback Pump. refer them, refer the company.

Joyce S.

12/20/2016

Overall
Service

This company builds defective pumps and will not back them up. Do not buy from them. I wanted a reliable product installed in my home that was made in the United States. This product is not it. You might as well buy one made in China. These pumps are unreliable, work when they want to, and the company will not back it up. Do not use this company.

Brian Z.

06/07/2016

Overall
Selection
Service

Woke up this morning and the laundry tub had overflowed. I looked up the name of the pump (Shellback) and read the reviews about how helpful the owner was. I called this morning, he told me I needed a part that cost under $10.00. I went there to get it, he showed me how to fix the pump (very easy) and I bought an part. I would highly recommend this place. I am amazed at the customer service. I'd give it more stars if that was possible. If you need a laundry tub pump, get it here!!!!

Justin C.

01/06/2015

Overall

Prompt service, nice people. I bought a laundry tub pump from them 3 years ago or so and it was malfunctioning slightly (cycling on and off continuously while draining the tub). I described the problem to the gentlemen who had answered the phone. He promptly, kindly, patiently and clearly told me how to solve the problem via an adjustment. His solution worked. He also told me to feel free to call him back if what he instructed me to do didn't work. My kind of people. This is the way business should be done.

bill.hoseney

10/28/2013

Overall

Good people to deal with. I called them today and the person who answered the phone was a huge help. I had a problem with a pump that was at least 20 years old. It was a relatively easy fix and the person I dealt with talked me through it step by step. Their pumps work good and their people are first rate.