Elk River Valley Vapor
12793 Highway 231 431 N, Hazel Green, AL 35750
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Would give them 0 stars if I could. They sold me a device that did not work. I tried it right after buying it before I even left the property and it didn't work. The woman working told me it just needed to be charged. I charged it for over an hour and it still didn't work. I called them back and they said their policy is no refunds or exchanges (even on non working products). The woman was incredibly rude and tried to tell me walmart has the same policy ( they don't. No store I know does). I asked for the manager to call me but she didn't. Called their other store in Fayetteville left a message for the owners but they did not call me back. Called the Winchester store back when the manager was working and she was rude and refused to help me. She called me a bully because I demanded my money back for a non working product and told her her employee was rude to me. She threaten me with legal action when I told her I was going to write a negative review of my experience .
Not located in Hazel green and over the phone service is crap compared to the other stores of theres, told me they couldnt give prices over the phone, and doesnt have anything listed on their website, lmao. a coil overpriced by 4-5 dollars yeah i wouldnt tell people that either. your competion is nice enough to tell over the phone and is cheeper.