National Auto Group
13541 Prairie Ave, Hawthorne, CA 90250
|Mon - Sun:|
Phone: (310) 349-8110
Wheelchair Accessible: Yes
Worst car dealer experience ever! This guy hung the phone up on me when I was asking about a car listed on auto trader. I was respectful in ever way possible when I was the one deciding to buy a vehicle from them. I had the full cash for the Audi TT no problem and for no reason the man over the phone hung up on me when I asked to work out a deal. I called back twice and he didn't pick up. I'm a police officer and I've gotten better respect from people I've arrested... Maybe it was just this sales guy, but they shouldn't have someone answering the phone if he or she has rude costumer service.. I'll take my money else where and won't be recommend any one else here.
i found that national auto group is a great place to buy a car also i just recommend it to my 20 year old neighbor just a while ago. my bmw was a great conditon when i bought it, the empolyes were helpful with my choice. i have been driving my bmw for around a year and it barly had any problems. one of the best places around. helped me discover what cars i like;)
I have been shopping a use BMW 325 for about 3 months now and I founded at National Auto Group. I visited the dealer and from beginning to end my experience was very positive. I meat with John about 2 weeks ago and he was able to help me find the right car at the right price and most important, he help me find the financing terms that were perfect for me. I waited 2 weeks to write this review, just wanting to make sure everything was the way he promised and yesterday I took my car back because my fluid for my windshield was not working and John again took care of me an a very professional way and had his service people fix it for me with no hassle. I do recommend this dealer to all my friends and family, and I will always go back to this dealer to buy from them in the futures.
03/13/2011Provided by Citysearch -
My husband just got a car from there like 3 weeks ago. And 1 1/2 weeks in to driving the car, the malfunction indicator lamp came on. So, yesterday I found a sight that showed me how to fix the problem. And it worked where the light went off. So today I drove da for like 5 minutes and the light came back on.
And all of a sudden the passenger side bumper comes off and when I checked it, the whole lefted side of the bumpers screws was screwed off. And also the left back light is loose. Like WTH is going on?!...
01/06/2011Provided by Citysearch -
I bought a car from national auto group in 2009, and right away the car started giving me problems. the car eventually stopped running completely and i still had to pay the car note. Jason the salesman and the sales manager wouldn't work with me as far as fixing in the car or trading it is concerned. these guys ruined my life.I spent thousands trying to fix the car since i was still paying the note, and the car is still not running. I want my money back! Be aware of these scam artists they are no good. they need to be put out of business!
06/05/2010Provided by Citysearch -
We bought a vehicle at National Auto Group in April 2010. Ross Harch and Tino, shady and scam artist (so call Sales Rep) sold me a vehicle with major frame damaged (frame was heavily welded 4 places) with major transmission problem (Theodore Ford mechanic said ""the transmission was about to drop!!""). The sales rep showed us CarFax which did not stated ""Salvage Title"". Tino said ""they had minor accident and its reported on the CarFax but there is no frame damage and not major problem"". CarFax did report ""Accident/ Damage Reported"". Some how....they are getting JUNK or SALVAGE vehicle with no report of ""Salvage"" title at bottom price and selling to buyers. I am not the only one. Check out other complains on the web. Google is one of them. As you see other customer's warning and report, they are lire, scam artist and they should be in jail!! I am very sure the comment below ""great experience!"" by David on Feb 24, 2010.....It's Tino or Ross. Whoever considering to buy a car here, DO NOT BUY!! DO NOT TRUST THEM!!!! POLICE, FBI, GOD, PLEASE PUNISH THEM BEFORE NEXT VICTIM!!!
I will highly refer family and frends to National Auto Group. I purchased a 2004 GMC and had a problem with the truck shortly after purchasing it and the guys from NAG totally took good care are me and i had to pay 0 out of my pocket. I wish more used dealerships could have the customer service NAG has. Graet place to purchase a used car.
11/04/2009Provided by Citysearch -
THIS DEALER SELLSUSED LEMONS WITH MAJOR MECHANICAL ISSUES.
THEY DON'T FOLLOW SIMPLE CALIFORNIA LAW IN PROTECTING CUSTOMERS FROM BEING RIPPED OFF.
THEY WILL JACK UP THE SALE PRICE BASED ON CREDIT AND CHARGE 20% APR PLUS.
DONT BOTHER BUYING HERE, PLENTY OF OTHER DEALERS OUT THERE.