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356 Congress AveHavre De Grace, MD 21078Map & Directions
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Phone: (410) 939-5055
Fax: (410) 939-1901
Bch Property Management Llc
Bch Realestate Property Management Division
Units not up to clean living conditions, very dirty, unprofessional staff. Poor commitment to customer service. Possible contaminated areas, mold and bacteria. Will have to make a formal complaint to the Maryland department of health.
Poor initiatives to maintain healthy living conditions.
DO NOT WORK WITH THIS COMPANY. The only reason they have one star is because I couldn't give them zero. I stayed at one of their apartments for two months, and had the worst experience. I needed an apartment quickly, so I looked over the fact that there was bugs crawling around on the floor and that water occasionally leaked through the ceiling. The apartment was this way when I originally toured it with one of their agents (dead bugs were clearly visible on the ground and in the window sills), so I did not complain because I assumed the management was already aware of the situation. However, after moving out the company charged me over $800 (more than a full months rent) for cleaning, pest elimination, and other services. Again, I only stayed at the apartment for 2 months and left it in the exact condition it was in when I arrived. Before leaving, I personally even deep-cleaned for about 6 hours in an attempt to reduce the cleaning cost as I knew it would be deducted from my security deposit. All to no avail, rather than receiving any of my deposit (which was a full months rent) the management expects me to pay an additional fee to cover their "expenses". I don't know if this happened because of intentionally malicious practices or sheer incompetence, but it definitely sets a new low in how terribly a real estate company can operate. I wouldn't be surprised if the company was somehow in collusion with the cleaning services as well. The company also don't except checks over any online system either, which is outdated for 2017. I think the only reason this establishment is still running is because it's one of the few options in the area.