I was upset when my insurance changed hands and I was sent to lab corp; only to find Yonndia working here. She was so helpful and polite on the phone. when I arrived without an appointment I was received in 10 minutes to a beautiful clean nicely decorated office with great magazines, with the best of care. Drawing blood has always been a very painful experience for me; I didn't even feel a pinch! She is such an asset to this company i will call ahead to schedule with her in the future. Im actually looking forward to my next visit ! go figure ?