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bpwclark

05/24/2011

Overall
This dealer is a complete rip ...

This dealer is a complete rip off! I have had numerous calls with the owner (bob) to get my truck fixed, and he always dodges my calls. Brought it to be inspected 6 times, failed each time. They he removed personal property and never replaced it. I am $3,500 in the hole because his "warranty" doesn't cover anything, even though he tells you up front it does! Derek and Phil are also the slimiest mofo's you will ever meet. Stay away from this company at all costs! It will cost you big bucks for a long time! Even the finance company is hesitant to do business with them!



I have sent him two letters with a repair invoice for a fuel pump (he bought a replacement that was USED!), and he is avoiding paying. He took stuff from my truck and never gave it back (vise grip, and removed a $75 decal WITHOUT telling me!). Biggest loser I've met. Stay away from this establishment. You will be sorry for going here when you are short a couple grand, and a vehicle that doesnt work.



Go to www.scumdealer.com for more info on him.

tellthetruth123

05/12/2011

Provided by Citysearch - 
Overall
STAY AWAY!

STAY AWAY FROM THIS DEALER! Their customer service is horrible! Once you buy a vehicle they no longer care about you. Do your homework and check out all the horrible reviews about this place on the internet. Check out RIPOFFREPORT online. I'm giving them 1 star only because you cannot give 0 even though that is what this company truly deserves!

Jon McDaniels

04/08/2011

Provided by Citysearch - 
Overall
Just bought 3rd car. Very satisfied

I just bought my third car from this dealship. The first vehicle I bought was a jeep liberty 3 years ago. It's still running great(little thing here and there) but nothing major. So when my wife was looking for a new vehicle we started at fenway, the owner Bob remembered me and walked me around the dealership showing me potential vehicles. He wasn't the average car salesmen that you think of at a car dealership, not pushy. We looked around and visited a few other places but we ended up going back to fenway. We bought a Honda Accord, the car was in great condition and gave us a really good price on it. Our daughter just got her license and we needed a SAFE reliable vehicle for her. Since we have had such great sucess at fenway we went there, right away she had her eyes on a sharp Tiburon, the car was a little out of our price range but Bob was appreciative of our continued buissness and lowered the price to a point where we were able to get her the car. I am very pleased with the service and condition of the vehicles we have purchased.

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