Gateway Tire & Service Center
1900 Highway 80, Haughton, LA 71037
|Mon - Fri:|
Gateway Tire Co
So often these days, people just don't take the time to genuinely smile, offer a handshake or sincerely thank you for visiting their business. One such place that literally exceeded our expectations is the Gateway Tire Store there in Haughton. I had been struggling with air loss in one of my tires for several weeks now and after giving 2 different shops a chance to find and repair the leak, I was not only frustrated but I had paid out about $25 thus far and still had a leak. The first place plugged the tire and the second shop told me that the first shop used inferior plugs, so they removed the plug and used a better one they claimed. A friend at church suggested I go over to the Gateway store and ask for Marcus. I did just that. From the moment he extended his hand welcoming me I felt this was where I should have come to start with. He had one of his guys pull my car in and in 25 minutes my car was brought back to the front of store. Marcus handed me my keys and explained that he had removed those 2 plugs and patched that hole, and also patched another extremely small leak. He refused payment, telling me to have a nice day. A very genuine unpretentious man. Incredible friendly service. The popcorn while I waited was delicious. I cannot recommend this place enough. Thank you Gateway.
I was told about this place by a friend. I went to their store because I had a tire that was leaking very badly. They found the problem, a screw in the tire. They repaired it and did not charge me anything. And they were so kind. Taking my car again today to get the tires balanced and rotated for only 21.99. I am very happy with them and am buying my tires from them next time.
This place will get your car in and out fast, believe it or not with great care in their work along the way. They follow quality control and look for problems with your car before and after their work and thoroughly discuss your options so you can make an informed decision about repairs. Marcus (Service Manager inside) and Andy (Technician) are who I dealt with for a suspension overhaul and the communication and work performed was just outstanding throughout the whole process. Very friendly, helpful and honest people who know how to fix it right the 1st time. They will have all of my car repair business in the future.