Non-smoking room had been smoked in very recently, had not been deep cleaned, and bed linens had not been washed from previous guest and still smelled of smoke. Staff (Angela) refused to remedy the problem, did not offer an ozone generator, Febreeze, or even an apology. She stated that my only solution was, "You can check out if you want".When told about the problem the next morning, staff (Jay) stated nothing could be done about it. He said he would call the owner to request a partial refund ($7-$10), then refused, stating, "I'm not calling him this early for something like that." He finally offered an employee discount voucher ($35 room on a later stay). Staff (Shane) had to be asked multiple times to stock breakfast items, and appeared to be highly inconvenienced each time. Trash was piled up in lobby trash cans, spilling out onto the floor. In-room bathroom door would not lock. "Business Center" was out of order. Elevator carpet was very dirty. Luggage carts were very loud.
7. Econo Lodge
6655 U S Highway 49Hattiesburg, MS 39401
From Business: The Econo Lodge hotel is conveniently located in north Hattiesburg at the US Highway 49 and Interstate 59 interchange. This Hattiesburg, Mississippi hotel is just…
122 Plaza DrHattiesburg, MS 39402
From Business: Explore the Hub City by booking at the Hattiesburg, Mississippi Comfort Suites hotel, located off Interstate 59 and bear the University of Southern Mississippi, t…
The overall room itself is horrible! The paint is all off of the walls, cracks and stains in the tub. When you pull back the sheets in the bed there are burn marks like somebody stuck cigarettes through the sheets, and then there was a baby roach on the dresser! When I went to tell the manager about it, she ended up saying we could not switch rooms because it was "trashed" because I pulled all of the covers off the bed to check and see if it was any more bugs and used napkins to the counters that should have been already clean! She was not trying to tend to any type of customer service what's so ever when all we wanted was to switch rooms not even a refund! DO NOT GO HERE!!!!!! It's the worst