3700 Lapalco Blvd, Harvey, LA 70058
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Not only was the customer service fantasic but after calling around to different rental car places, they had the best rates. It was an extra bonus that they gave me and my daughter a ride home when my husband had to unexpectedly work overtime and wasn't able to pick us up. I would definitely use them again in the future and reccommend them family, friends, and anyone else who would listen :o)
HORRIBLE HORRIBLE HORRIBLE. And not just this one. all of them. We rented 2 vans from them 2 weeks prior to the date for a youth trip. 6 kids 2 adults and a lot of luggage. They called us 2 days before we left to inform us that we can't rent vans because we are under 25. But they did not tell us this when we made the reservation. So after about an hour later and plenty phone calls we had to settle with one van and one of our own vehicles. The day we pick the van up it took us an hour to get it. We then find out they don't have any vans. They give us a SUV (on empty). whatever we just needed to go. We fill it up($52). 20 min later it breaks down on the GNO bridge. 2 hours later we have another van from a different enterprise location. (on empty AGAIN). everything ran smooth until we returned it. they tried to blame the dent, that was already there when we got the van, on us. We had to make them call the other location to get the sheet that they filled out before we took the van. And we had to convince them to pay for the gas that we put in the first SUV, which we gave them the receipt but they put it in the SHREDDER! Also when we went to get the second van there we people who had been waiting for 3 hours who made reservations weeks before. If I could give this place a negative star I would.