I've been to this place 4 times. The first time I explained what I wanted and the guy who cut my hair gave me a man's haircut, I am not a man. I called the manager the next day and she told me to come back and she'd do what she could. She did the best she could with what he left, and gave me a gift certificate for a free haircut. 5 months later after my hair grew out, I went back and got a halfway decent haircut. About 3 weeks ago I went back and asked for pictures, I showed the girl two pictures of haircuts I would be happy with and asked if she could cut my hair like that. She assured me she could. I walked out of there with a soup bowl haircut. I look like Moe Howard of the 3 Stooges. If my hair had been cut correctly it would lay exactly the way I want it to lay. When I get out of the shower it's fine while it's wet but as soon as it dries, Boom! Moe Howard. I think they learn to cut hair with a soup bowl and huge ass shears. I won't go back. It's not worth the anguish of having to walk around with a crappy haircut until I can get to someone else who knows how to cut hair. These people cannot cut hair. They might do okay on kids, or GI haircuts, but do not know how to look at a picture and cut your hair. Pitiful.
The customer service was great. The lady who cut my hair was extremely nice. However, she barely looked at the picture of the cut I wanted and cut it an inch shorter than what we agreed upon. Not to mention, she did a straight across cut, which I hate and if she had looked at the picture she would have known I didn't want that.
Wish you could give negative remarks. WORST place to go. No customer service! Do it yourself you'll be better off!
This is one of the worst haircuts I've ever had in my life. Patti's assistant, Liz, cut my hair really unevenly and short when I asked for shoulder length. They also don't brush off the hair after, so now my entire car is covered in small hair. They were incredibly rude when I asked for my money back. Overall, DO NOT go there. Terrible service.
I used to go here when Marie worked there. She was amazing! The last time I went in for a trim, I got a rude lady that was in a hurry. I informed her that I had curly hair and instead of wetting my hair and brushing it out with a pick, she brushed it dry with a regular brush, which caused it to frizz and caused damage to my curls. Then, she snipped the ends and was done with me. I told her I had layers and needed them trimmed up as well, and she replied "they look fine" and was through with me. Horrible experience! I will never ever be back! I had to get another hair cut to fix the mess she left my hair in.
If you just want a simple men's haircut then you need to ask who has a barber's license other wise you will get one the the girls who only knows how to style hair and nothing about cutting men's hair. They love to use the spray bottle of water to soak your hair before they cut it as it hides their mistakes easier but once your hair dries you will be really ticked off. They change people so often that you need to ask for a licensed barber everytime you go in.
I love the Cuts by Us in Harvest! Crystal always does an awsome job and I will never let anyone else touch my hair. I totally trust her and she never lets me down.
omg beware the manger did my hair and chopped it up so bad. what a joke never go to a chop shop i know its my fault i was in a hurry but it was just a cut how bad could it be...............................so bad all of my co workers ask who cut my hair so they could run away not walk. so just beware cuts by us suck never never will i be back
This is a new salon for the growing community out in Harvest. I have been in this place many times since they have opened up and each and every time I have been in here, I have had awesome service. The haircuts are great, and the whole staff is very nice and helpful. I have taken my whole family in here, and they get us in and out without having to wait to long. This is exactly what this area needed and I recommend this to anyone who lives in the area or travels close by.