I liked this location a lot. There was no wait. The service was professional and helpful. Upgrades were suggested, but I knew what I wanted, and they didn’t try to push anything on me that I didn’t want. All the vehicles looked good. In the Camry I rented, everything was clean and worked just like it was supposed to. When I called later with an issue with my reservation, the same assistant manager resolved it quickly for me, with no hassle. I usually rent and return out of Logan Airport, but even with an added 2-location fee, it was cheaper to pick up the car at this location (River Street) and return it to Logan than to pick it up and drop it back off at Logan. I plan to rent from this location again.
We were upgraded without our asking as they had an inventory of bigger cars. They were totally accommodating to all of our needs!
I've used this location many times. Always friendly and professional. They get you in your car quickly