I absolutely never ever complain,but enough is enough. I go to the only McDonald's in my town at least twice a day for coffee,and even though I usually have to wait at least 10 to 15 mins I still never complain because I love the coffee,but I had to go back 3 times tonight jyst to get the coffee right,and they never offered to even trade out the bad coffee. So after the 3rd trip I said could you please just take this cup back and give me another one please they did ... (but had the nerve to still charge me for the new one) From now on I'll be getting my coffee elsewhere. I'm done
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