I had an extremely positive experiences here. They know what they are doing. They know cars and people. They were very professional and kind. Guy was my sales rep. He took time to show me every car I was interested. He was sincere and helpful. Eddie was the finance rep. He helped me get a great deal. They both made the car buying experience fun instead of the typical frustrating nail biting process. I recommend getting your car here. After leaving I felt reassured and comfortable. I did not feel that typical buyers remorse that you get from most other car dealerships. This was a good experience and I will be going back. I don't know what happened with all those other people's experiences, but my experience was absolutely outstanding.
I was promised a bumper would be replaced- a commitment which encouraged me to make the trip for vehicle. This promise was broken prior to sale. I was informed the bumper was cosmetic damage and that they can be purchased pre-painted. Neither statement is true. Finally, I was assured Bertera would replace support beam. But after much wasted time commuting to and communicating with Bertera, I was forced to cut my losses. Given my frustrating experience.I would not recommend this dealership to anyone looking for a safe automobile. It’s clear they failed to perform a safety inspection on vehicle and do not honor their promises or commitments. Reader- Please see Google review for more info; it's in your best interest to learn what type of dealership you are working with. Bertera motors- Please DO NOT attempt to defend your dealership. Reviews speak for themselves. Instead of playing the defense, please spare future customers from my experience.
Not happy at all bad customer service I would never buy again from this people they charge too much and deliver nothing but problems
I have no problem with Bertera so far. The only thing is that I forgot the coupon that they emailed me and the service guy wouldn't give me a discount or have another coupon.
I Monique Williams brought a car from Mr. Shaun/Mrs. Helen Hutchins and they r very nice, respectful , patient, kindhearted,and reasonable ppl who went the extra mile 2 get the the car i really wanted nd i would refer this place 2 anyone looking 4 a great car i would give them five stars and thats from the bottom of my heart.*****
Went there because front brakes were squeecking.waited then brad came out and showed me I had lots if brake pad left .showed me mine to a new one.then put them back on and sent me on my way no charge.i was shocked they could of put in new ones and charged me but they were honest.next bike I get witch is another 2 years I'm going there.i honest place is impossible to find today.
I called this place twice looking for a part and both times I was put on hold for over 10 minutes and then they hung up the phone. I personally took the drive there for a $12 dollar part which they had in stock and they wait was ridiculously long. I figured it was Saturday so what the heck, they must be hungover or something. After buying my part I was looking at the newer Victory motorcycles since I have been considering trading in my victory for a bigger one but I guess man of my ethnicity needs to wear a suit in order to be taken seriously from their salesman. I say this because there were a caucasian couple who looked like they just stepped off a john Deere tractor and they where rapidly approached by a salesman.
Great service and my wife and I got the Xterra we wanted at a great price! Thanks guys!!!
Was a great experience! I've never bought a bike from a dealer before, but NECC made everything super smooth. Brandon knows his stuff! Will definitely be sending friends/family his way, he worked hard to get me a great financing quote! A+
I had an awesome experience at NECC, the staff there now is incredibly knowledgeable and friendly! the deal i got on my bike was wicked good, got a new R1 for less then people were selling them a few years old on craigslist! they also threw in a jacket and helmet! i've never had a better buying experience. i will come back for all my future needs. Thanks guys!