Absolutely choose another provider/supplier-They do not follow through on anything, have lost all records for past 6 years, and have changed ownership during all of this. Also, call to “corporate” was unsatisfactory and no follow through with my request. Too many others from which to choose so I advise not to waste your time and energy with Roberts.
I have been dealing with this company for several months now and they have messed up nearly everything concerning my CPAP machine, ordering supplies and even making pressure adjustments per the doctor's orders.I would highly NOT recommend this group and only wish I could switch prior to actually "owning" my CPAP machine. Do yourself a favor and steer clear of Roberts Home Medical. I wish I would have done so.