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Valley Pool & Spa

Map & Directions
(1 Review)

182 Neff Ave, Harrisonburg, VA 22801

(540) 433-4800

58
YEARS
IN BUSINESS
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Hours

Regular Hours

What are your store hours? All of our retail stores are open from 9AM-6PM Monday-Friday, and 9AM-2PM on Saturdays.

Extra Phones

Phone: (540) 433-2762

Primary Phone: (540) 433-2762

TollFree: (800) 296-7946

TollFree: (800) 626-6659

Brands
Baouagil, Bloguard
Payment method
financing available, master card, visa, all major credit cards, amex
AKA

Valley Pool Co

Valley Pool Company

Categories
Swimming Pool Dealers, Swimming Pool Repair & Service, Spas & Hot Tubs-Repair & Service, Swimming Pool Designing & Consulting, Spas & Hot Tubs

Reviews

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Debbie F.

07/04/2012

Overall
The store is maddening. Some e...

The store is maddening. Some employees are absolutely wonderful, knowledgeable, helpful, and make you feel special. Others act like it is a burden that you walked in, don't want to answer questions, and grunt.



As for service for my hot tub, I find the same thing. It seems like an imposition to make an appointment and you have to call at just the right time. Emails are usually answered, not always. One time they came and got mud all over the emptied and cleaned tub, breaking the gate to the deck in the process. Another time the tech was smiley and friendly and cleaned the tub before he left. (That was Daniel).



But they charged me $168 to replace a light fixture. It took two months and ultimately I had to order the fixture because they "couldn'"t. That is unreasonable. A week later the thermostat went out. I think I will find someone else to replace that.

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