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Four tips for keeping yourself and your vehicle safe while you wait.
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I have just had a rotten experience with Harrisonburg Hyundai. They are cheats and liars. No integrity. In 2011 I purchased an Elantra. The sales rep at the time did a huge hard sell on the Auto Armor coating package and told me it offered lifetime protection on the finish. I now have the paint peeling off the roof. I called to arrange to have it taken care of and got a thorough run around. The first person admitted that in the past it had been sold as a lifetime warranty but now only covered 7 years and said someone would research what I had been sold and call me. No one called so I tried again. This time Travis Brocato looked up my contract and said it only covered 7 years. It was "renewable for a lifetime". He admitted that in the past people had over promised things but that they were no longer employed there. I asked whether if it was renewable wouldn't someone have contacted me to renew it and he said no. That seems strange to me. He and his manager Brian Horne refused to stand behind the promises made to me. I am very disappointed. I had hoped that Harrisonburg Hyundai would show more integrity. This is a real shame since I like the car. I won't do business with them again. They have responded to my reviews on other sites with accusations that I threatened to ruin their reputation and to my statement that their salespeople lied to me with the contention that I should have read the contract. Interestingly, I found my file from the purchase of the car and I do not have a copy of that contract.
They did a great job! The staff are knowledgeable and professional. I was able to get in quickly and my car was repaired quicker than I thought it would be.
One of the best dealerships I have purchased from in years.Honest down to earth guys here.I have purchased two vehicles in the past month and have been more than pleased with both trucks. Thanks again Tim and Rick
Mike Guerrero is he best there is!!!! Excellent service best deals no hassle very informative. Military vet!! Willing to go above and beyond what any other salesman would do will not buy off anyone else but him!!!
Can I say 0 stars all the way if I could. Most inspections take 30 to 40 min for a good inspection. Husband sat there for close to 2 hours watching them go over our car doing an inspection. They said he needed a lower ball bearing on one of the tires. They quoted him a little over $300 and had time to do that day. Forty minutes later they came back and said they where having problems and it was now going to cost $860 to have repaired. Husband was angry and told them to put everything back together. Took to another mechanic who does not do inspections. He said there was slight wear but not to where it should fail inspections. Husband went ahead and had the whole bearing changed at the cost of a little over $400. So my advice like everyone else's is to stay away. I will be reporting them to the Va Saftey Board. Hopefully they will lose there license for inspection due to ripping people off as all there reviews shows
Drove through parking lot to look at a vehicle and pulled out to the light he ran up to the side of the car and proceeded to make a complete ass out of himself. Will never go there to look at anything again.
My 16 year old son took our vehicle here to be inspected and for an oil change. They over charged for the oil change and put a rejection sticker on the vehicle saying it needed over 1200.00 in parts alone not including labor which would put it near/above 2000.00. Also my son had to sit there and wait for over 4 hours. Took the vehicle to another garage that we had never been to and it was thoroughly inspected and passed. NOTHING was wrong with it. When I called to question all the things wrong with the vehicle I was not allowed to speak to the mechanic, Lyle who inspected the vehicle. Jill, the person who answered the phone, said the mechanics didn't speak to people?? If I could give them 0 stars I would. My son said that while he sat there, there were many people who got rejection stickers and were told that it would be around 1000.00 to repair the things that did not pass. If you need an inspection I would suggest you go anywhere but here.
I have been going to Boris auto repair for years and love the humbleness and honestness of this business owners. And special as a female, I cannot say the same for other auto mechanics that I have used in the past who just want to rip you off.
Do *not* go here, they're rip-off artists. I would rate them as zero here if the site would allow it. I brought a car in for state inspection, was told I needed over $2,000 in professional repairs for it to pass, brought it to another shop and turned out all it needed was about $50 and a couple of hours of my own time for some maintenance work.
great deal was laid back no pressure buying would go back
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.