I"ve been using ABC Cab for a couple of months now. Sometimes they have been prompt (less than 15 minutes) picking me up. Often they have taken longer. Today, the pick up was 45 minutes to go, 5 minutes to come home. I was usually taking the cab to go to a class, and twice I've had to miss the class. Only once has the cab (or driver) been equipped with GPS. I'm researching for a more reliable company.
The taxi smelled like drugs and he was out of sorts as always and demanding pay when i told him i will pay tuesday i live on disability and no family or friends to ask for money i came from the hospital Christmas eve really sick i didn't need somebody putting me down and saying he will call the cops over 12 dollars i always pay taxis back soon as i have money ask people that work in royal cab
Worst experience I've had with a cab company in a long time. I called them and waited outside for about 45 minutes. This was a slow night in a college town, the day after Christmas so I didn't expect them to be busy. After a long, cold wait, I called them back to make sure they were still coming. At that point the women on the other end verbally attacked me and said they had already come and tried to call me but I hadn't responded. This was obviously false as I had been waiting outside the entire time and my phone had not received a singe call. After explaining that to the woman, she called me a liar and told me it would be another 45 minutes. At that point I told her I would call someone else. Do yourself a favor and call someone else, these people could care less about you.
I have used taxis for many years without a complaint. Today ((9:47 a.m.) I was behind a Royal Cab #19 (Sonny19) when it stopped in the right turn only lane at a stoplight. The driver sat through two cycles of green arrows, apparently doing paperwork) before going straight ahead when the light turned to red.
Called to get a ride and they said it would be 15 minutes. he said they would call when they got here, yet I stood outside in the rain and waited 30 minutes, just to call back and them claim that they had been here and had called.me. I'm pretty sure I would have seen him being I'm standing outside....will never refer again