We initially took our daughter to another facility and were happy enough with it until it suddenly closed. We then took her to Kids Academy and were extremely pleased with the personnel and the facility. The facility was always clean and even through various personnel changes we always felt that our child was extremely safe and well taken care of. Our daughter has since graduated out but she (and us) have very fond memories of interacting with the staff at Kids Academy.
I saw these negative reviews about KA and I just had to speak for my family! My two children attended this facility for multiple years and they loved it! It doesn't even sound like these families even went to the same facility as my children! We had an amazing experience! The owner and director were well educated, organized, and congenial. If my husband and I have another child, we will definitely bring our baby here.
Our experience started out great with this facility. The teachers were involved and caring, my children loved going and were learning a lot! The downfalls of this facility started to outweigh the positives. Part-time "teachers" were being hired through a revolving door -- for a little while, we weren't even sure what some of their names were because they'd pop in so randomly -- some of them had no background in childcare and were merely brought in to fill the student to teacher ratio. Employees who were fired because "they clearly weren't meant to work with children" were hired back. Employees who felt it "wasn't their responsibility" to clean up children if they had an accident prior to that employees start time were also fired and hired back. The final straw was when my oldest child had an accident during nap time and was still in her soiled clothing when I picked her up at 5:45pm, which ultimately led to our un-enrollment.There are a core group of teachers who are genuinely loving, caring and want the best for your children -- we will miss interacting with them on a daily basis. Unfortunately, the Director and the Owner's lack of responsibility, professionalism, and ownership when concerns arise will be the reason this facility is not suitable for your child. Don't let the Keystone Stars 4-star rating on the front door fool you, this facility is not run to that standard unless they're under review.
I give zero rating to this school. Bcoz the teacher in the afternoon preschool class(12.30pm to 3pm) has no patience to deal with slow kids. Even though i tried to tell her to see for few days as he is little shy in the begining. With in first 5 mins of first day school she said your child is not verbal and cant deal with him school. Not all kids are so fast ....Thats really terrible!!
I was not satisfied with their services. And I am not the pickiest person either. I just ask that you WATCH my kid and keep my kid SAFE while I'm at work. There was also a lot of dishonesty. Too much for my liking!