Beverley A Hall-ndlovu, MD

Dr. Hank himself is great. However, dealing with the office is so unbelievably frustrating, I am leaving the practice. First of all, every time I call I get placed on hold, only for it to ring back and be placed on hold again. I have to develop an attitude in order for someone to talk to me. This has happened on three separate occasions over a 2 month timeframe. Then after three months of having issues, I was finally able to get some reliable feedback. Dr. Hank ordered bloodwork. Well some incompetent staff member did not put it in the system and I showed up to the lab and they were A. unable to perform the labwork and B. unable to reach anyone at the office to resolve the issue. If I do become pregnant, there is no way I will be able to deal with this office for 9 months. I have been with this office for 9 years starting with my first pregnancy and it definitely has changed.