- Carpet CleaningNotify your Abbey Carpet & Floor dealer in writing. Be sure to describe the specific problem, and to include a copy of your invoice. You must also provide the proof of proper maintenance with invoices from a professional carpet cleaning company at intervals described in the warranties. Your Abbey Carpet & Floor dealer will take appropriate action.
- Tile and Grout CleaningCleaning techniques vary depending on the installation and finish of the floor. Hardwood floors with a urethane finish should never be waxed. They require cleaners that won’t leave a film or residue. Manufacturers of “Pre-finished” hardwood floors recommend their own specific products designed for their floor’s routine maintenance. Never use products intended for other flooring types like vinyl or tile cleaning products.
- VacuumingA new rug may shed when vacuumed for the first few times. Wools especially do this, but some synthetic fibers also will. This is not a defect, and is normal. Do not worry, your rug is not falling apart, it is simply the “extra”, loose fibers coming out. This will stop soon after a few vacuuming’s.
- SweepingThis flooring requires only basic maintenance. Spills and messes are easily wiped up. Regular sweeping and occasional damp mopping with a manufacturer recommended non-abrasive cleaner will eliminate dust particles.
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