While the instructor was a really nice guy, the lady from the office is always rude,i called a whole week and nobody answered the phone between 10 o'clock and 1 o'clock and after 1 o'clock the phone was always busy, when I finally was able to get in contact with her, she had the nerve to complain that I don't have a PA number,at the beginning she asked me if I have a certain day for hour when I want to take the class and when I told her that I can only after 3 o'clock , bc I am working, she told me that I have to make my schedule after them , not they after me. Hello customer service!!!! Is this how u are talking with a customer? Worse person ever!!!!
637 Patterson Grove RdRamseur, NC 27316
From Business: As a church going family we were raised as Christians. Growing up in a small Christian community in North Carolina mostly everyone kept God in their hearts and li…
Zach, my trainer, was great. But the manager just could not understand that when we had to cancel, we wanted a receipt signed by her to show she agreed on that date (before the deadline) to stop charging us monthly after the current month. Otherwise we'd have no leg to stand on to go to court if they kept charging us. She thinks the new contract does this but she doesn't sign that, only the customer does. They protect themselves contractually but do not understand the customer's reciprocal need to be protected. When my partner got irritated about her being in a rush and unwilling to entertain the concern, she got huffy and refused to modify the contract as we had planned. So I don't get the training I wanted for one more month. And my attitude is poisoned regarding training again next summer. Bad business. You can deal with them more safely if you just pay by check every month if they will let you. Do not sign an electronic funds transfer form giving them access to your cc or bank account. They need a competent lawyer to create their forms so that both parties are protected.
Make sure you read the fine print or they stick it to you and keep billing you even if u dont have the money they dont work with you at all