Zero stars if it was available.1) They came out to fill our tank and the pump on the truck broke, not a big deal since stuff happens. Problem was that they put 19 gallons in our tank and then marked us FULL. We ran out of oil on New Years Day. They marked our account as full and didn't do a legit scheduled delivery. Great thing to wake up to in the morning.2) After we realized that they hadn't filled our take we called, and called, and called the after-hours number at least 50 times....it goes to a voice mail that is FULL. Yes, the company that provides your heating oil, the thing that keep you and your family warm and your pipes from freezing, has a voice mailbox that is full and doesn't have a person answering the phone.3) Since running out of oil we've had someone out 4 times now to get our line blown, there is garbage in the line now. Have had zero issues in the past; thinking they're maybe using garbage oil but can't prove it (yet). 4) After (literally) 30 calls to the after-hours number someone finally picked up and said that a tech would be out. I asked how long and then she proceeded to hang up on me.5) Cancelling all relations with this company.
4450 Paxton StHarrisburg, PA 17111
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From Business: Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agri…