Can't even return a phone call! It's been 2 months! Horrible service! Do not trust them with your rental properties!
500 N Progress Ave Ste 1Harrisburg, PA 17109
From Business: Better Homes and Gardens Capital Area deals handles single-family residences, multifamily units, commercial facilities, town homes, and vacant land and acreage. W…
I rented a property from AGI Real Estate Services, not only do they do a horrible job of maintaining their property, but they never are interested in doing repairs. When the water heater broke on a Friday, Cynthia stated “it was not an emergency, and I happen to know Harrisburg city water is 50 degrees.” We didn’t have hot water till Wednesday. I would be surprised if the place we rented should have been condemned. Also, beware if you do rent from them, they rent the property “as is”, meaning they never paint a place or do any maintenance prior to your move in. Trying to get someone on the phone was a chore. They never return phone calls, even when you go to the office, no one is ever there or will return your calls. Cynthia was very rude and argumentative whenever there was a problem. They did the move out inspection without me there, and told me since I couldn’t make it to the scheduled time they went ahead and did it. There was never even was a time scheduled. I still have not received my move-out inspection or my $1,000.00 security deposit a month after I moved out.
If i could give them no stars I would.. All I will say is rude, disrespectful, heartless people!!!!!
WORST RENTAL MANAGEMENT . Never responded for my message for almost 3 months. Trying to get my renewed lease aggrement & montly rents. never got so far.
Do not use this company for property management. They rented my home out on 9/1 and here it is 11/2 and I have not received $1 from the property. I spoke with Cindy, the broker, and completely talked down to me and talked to me like an idiot. I am a very successful business man. She would cute me off at every turn and not let me say anything. Only after the conflict and her trying to humiliate me, did she then say they could disburse me the money owed to me. I will not be renewing their service. Even after telling Cynthia that she is backing up all of the multiple complaints about her online, she continued with her rude demeanor. Do not use this company.
Do not trust this company. You will easily get hooked with the soft spoken Assistant the "sacraficial lamb" the company lets you deal with, everything will be perfect until you ask for the rents from the units they are managing. Cynthia and her assistant will handle everything and charge you for things that do not get done. But they are sweet as long as you keep paying and never ask for YOUR MONEY! I suggest everyone make a complaint to the Business integrity commission and the better business bureau, their behavior, the money they take and the aggravation they cause is unnacceptable. This business needs to be looked at a little more seriously. If you are looking for a property manager RUN clear from this one, you will NEVER see a penny from your rentals unless you fight with them constantly then you will see a portion of what is yours of course MONTHS after it was collected. Excuses for months run from ilnesses to audits to insanity.... Do yourself a favor and pick another company. They are rude, very difficult to get a hold of and will never pay you the money they collect.
Cynthia is horrible and I repeat horrible,my ceeling fell in my dining room and this was in may agi did not fix until September and only because I was expecting my third baby the next month and got codes involved they fixed the problem...they make things the tenets fault and always falsely accuse you of things u have no fault of....if I only knew before I moved in what this mess was about I would have ran the opposite way quick fast and in a hurry...can't wait til March lease is up