While the instructor was a really nice guy, the lady from the office is always rude,i called a whole week and nobody answered the phone between 10 o'clock and 1 o'clock and after 1 o'clock the phone was always busy, when I finally was able to get in contact with her, she had the nerve to complain that I don't have a PA number,at the beginning she asked me if I have a certain day for hour when I want to take the class and when I told her that I can only after 3 o'clock , bc I am working, she told me that I have to make my schedule after them , not they after me. Hello customer service!!!! Is this how u are talking with a customer? Worse person ever!!!!