Excellent place to eat love the price
After my recent visit here, I will not return. Service was poor and unacceptable. Gave it 2 stars cause the food was somewhat decent. Our waitress was more worried about sitting up at the counter talking to the other 8-10 employees who were sitting there not working. We had to get up and take our cups to the counter to ask for refills more than twice. My nephew asked and waited forever for a straw so he could drink his drink. Never brought it back. He had to go up to the counter and ask for that. We only had interaction with our waitress maybe 3 times. Once for our order, once when the food was brought out and to give us the check. Once the food did come out she didn't remember who ordered what and put it down in the wrong places. We did her job and had to switch. I'm an adult, do you think I ordered the children's chicken finger meal?! Lol One of the few employees who was working and cleaning tables was talking on his cell phone the entire time! Just seems like the employees run that place and the manager is afraid to say anything to them. Never had such poor service or saw employees act like that at a resturant.
Poor customer service! Poor ownership! When you get served moldy food that you actually buy into you expect an apology or some type of compensation. When the owner refuses a refund for moldy food what does that tell you? Absolute worst! Never visit this place - rat dropping might be next!
The food tasted fine when it FINALLY came out. The response from the manager to my inquiry about the long wait after ordering AND others who were seated AFTER us receiving food before us was "there's a lot of checks coming at us, we have 3 large parties".I was also charged for an item that was supposed to be included.
Wanted to possibly try the Friday Seafood Buffet they advertised in the Paxton Herald...called but no one cares enough to answer...only able to "leave a message". No info online as to items included in the buffet. Must not want my business.
Hot as blue blazes in the restaurant. I asked them why it's so hot inside when it's 96* outside, I was told their general manager gets monthly bonuses to keep off A/C. and he went on vacation, taking the keys to the thermostat so nobody cod turn on A/C. This violates DOL, as well as OSHA air quality standards. Calling federal DOL today about this issue. Sweaty servers,cooks dripping sweat into food, DO NOT EAT HERE
We stop at capital diner every time we head north. The food is wonderful, the service is great and the prices are very reasonable! This is our first choice for any meal.
Horrible food. Ate dinner there last night. The Beef tips had mystery meal that looked like a cows aorta. Waitress said that's gross. She removed his meal from bill but that was it. No apologies from manager or cook. Waitress was nice. I will never ear there again.
Love this place. Great food. My favorite is the Top Shelf Italian. A must GO!
worst experience ever. buffet was cold and not filled. ask for orange juice 4 times until served. gave them a 10% off coupon that I printed that morning from their web site and first they said it was old then they said it was not from their site so i pulled it up on mu phone and showed them then they said that was not their web site.....HAHAHAHA funny it had their name, address, and phone number with their menu. all this trouble for a $1.60 coupon. THE WORST PART WAS THEY DID NOT WANT TO HEAR ABOUT ANY OF OUR FOOD OR SERVICE PROBLEMS.