The Charlie Clark in Los fresnos is a joke and a fraud. They w lol help you get into any vehicle if you have someone else's info. They don't care if it's stolen or not!! They take care of themselves!! When you bring things to heir attention they are quick to deny and not do justice!! Someone needs to sue this damn company already and get it shut down!! Because one bad apple does ruin the entire experience for everyone else!!! Ruben treviño in Los fresnos is a crook and will help you get into a vehicle of you have stolen documents it's not an issue!!!!
Took my Rouge in for a vibration in the wheel. Came out with a busted air condition and faulty ignition... All in less than 5 hrs. Then to top it off talking to the manager about their fishy business didn't help at all. He didn't do anything. He said he could check it out for a "small fee". No way... I hate mean people who take advantage of everyone. I'm calling 5 on your side to expose their dishonest, mean, crooked service department.
Beware people I have a story to tell you Three women went to go purchase a car from Charlie Clark Nissian, One of the women had purchased a car with Charlie Clark Nissian. They kept calling her to come and see the 2013 that she would qualify to get one. So she went with two of her friends and she saw what she wanted. The man seemed so honest through the whole deal to make it short she was taken and the car was suppose to cost 18,900. well she came out with a contract owing 30,000 when she got out of there. They did even explain how they came to that amount. They went back and they all three told us different stories, financial man told us that the car cost that amount and that it could not cost 18,900, the middle man who said he explain to us that he told her money was carried over to the price of the car, the sales person said you signed the contract which was disappointing because she trusted this gentleman to make sure she got what she asked for in the beginning on the phone with this sales man who assured her that there was no problem. Beware don't not sign the contract or trust a sales man. Especially Charlie Clark Nissian he is all about money not honesty. To bad I liked the guy until I found out what was more important to him Money and Greed.
I have bought several vehicles over the years, by far the worst dealership. The manager, well i wouldn't call him that, the worst ever, very childish. worst experience ever, I highly recommend these people to no one.
My wife took them our nissan altima for an oil change and they also did an all around check on the vehicle, one thing they marked that needed to be changed out was an air filter. I didn't think twice about it because i had just changed it out with a Fram air filter, about a month previously. Another month goes by and i pull out the air filter to clean it and it turns out to be an old dirty filter they swapped out with my Fram filter. I didn't file a complaint since so much time went by but i won't be going there again.
I bought a used truck at their used car lot, everything was fine until I get my total, they added windshield insurance, rim and tire insurance, and additional coverage if the truck broke down, they did all this without asking me if I wanted or even If I was interested. STEALING is wat its called, will never buy nad I will tell as many people as I can not to buy from them.