Do NOT, I repeat DO NOT use this man's services I am not sure this is a reputable company and even less sure after my experience on Friday, 18 July 2014.The driver, in cab #1110, tried to portray politeness while he proceeded to take us on a VERY scenic and unnecessarily long route to our hotel. I told him I did not appreciate the long exaggerated rate being charge because he decided to go almost completely around and out of the way back to our hotel.He texted the entire time we were in his cab and he seemed determine to argue with me at the conclusion of the trip.I will NEVER use your services again and will advise my colleagues the same.
The drivers are courteous, honest and helpful. They have new mini vans, very comfortable. I've never had to wait for more than ten min. Best service in the area!!!
If there was a 'no star' option, I'd go with this...I called in the morning and got a driver called Jesse, told him I was going to and from Rosemont from Hanover Park, four times and he quoted $55. When he picked me up and dropped me off in Rosemont, he asked me to pay and I gave him $40 but he asked for the 'full amount in order to return and I gave him $60 and asked him to keep the change. He picks me up and returns me to Hanover Park, then asks for an extra $55 at the door!!! I am shocked to say the least since I asked him “four times” about his rate (having checked various other places and they were offering between $60 and $85 roundtrip). This dude with the unmarked mini-van expected $110 from Hanover Park to Rosemont roundtrip!!!! This was a terrible experience...he asked for my credit card but thankfully I didn't have one on me and only had $20 dollars left which he was not adverse to taking....the guy is dishonest and willing to take advantage of a woman on her own...to top it all off, for $75 he doesn't even produce a receipt! Buyer Beware.