I never take my car anywhere else. Very trustworthy and honest. Very professional and my car is always finished within a reasonable amount of time.
Great locally owned family run business. Honest, reliable and reasonably priced. Small little shop is one of Hanover, PA's best kept secrets. Business has been in Hanover over 15 years. People think it is a small car dealer but it is MUCH more. Best rates with exceptional service. Brothers that run the business are good guys and hard workers. If you are in the Hanover area and need auto repairs or are looking for a superb auto detailing give Sport Import, LLC a call. You won't regret it! Tell them Tom sent you!
DO NOT use the service department! They are rude and unprofessional! I have been trying to get an appointment for a recall since last July!! When I called this week I was treated badly with yelling and screaming "we can't do anything"!! They were claiming that NO ONE has the recall part! It has been almost a year that I have been waiting for this part..I called Subaru in Frederick and was treated with excellent customer service and I have an appointment to fix the recall in three weeks. I would highly recommend to everyone to go to Subaru in Frederick for all of your needs!
Recently purchased two new cars from this dealership. Information provided allowed us to make informed decisions about models and accessories. Friendly, top-notch follow-up and subsequent service. Like dealing with family.
I went to deans and bought a 2006 Mustang and i took it back several times and told them there was a banging noise in the front end of the car and they said it was nothing ,so i kept driving the car and was out one day driving on 30 to lancaster with the top down and started banging worse so i got off and went to carmax and asked if the could check out the front end for me and the guy did and said look at this the sub frame was coming out from under the car.so they then ran the vin number and the car was in a major accident it hit a bridge head on and when we bought the car deans sales people showed a carfax no accident on it so be careful not to much of a good dealer ship there and i even got a print out of the carfax and they said oh well its not coming up on our computer and i was into to the car for over 19,000 plus lost my trade in of my Toyota highlander so i wouldnt get anything from them crooks they wouldnt do anything about it so i contact the attorney general office
Got a car from Bob, he told me he had fixed the front end and never did now 3 mouths after I have it, can't be driven bc it's going to take 800. To fix it and Bob out of Hanover will not make good on this program that's been there..... wish I new the me # would call the Co owner and let him know how Bob is selling juke
If you are looking for a used vehicle look at a dealership that provides warranties, not that crap they have, the sales people just force you into crap and they are way over priced for what you get. Just trust me I learned the hard way. My car had transmission issues and a bent engine mount. I complained not even a month of having my old car and NOTHING was done. The best place to get a vehicle is Koons Toyota or Hanover Toyota. They are the best and the most professional employees
First of all do more research about them!Look up Bob on A WEB SITE called Safe Cart. It will give you a back round check, and this is PUBLIC INFORMATION! His address is Public as well! DISTRICT COURT FOR FREDERICK COUNTY, MD. I found all this information on the Internet as Well, again PUBLIC INFORMATION! CASE NUMBER: 2U00076652. I think you will find it very informative! Robert Layne Leveille. PUBLIC Information.Also to make sure your Vehicle checks out ask for the VIN#, and do a CAR FAX, Or use AUTO CHECK, again Public Information, it cost , but all worth it in the LONG RUN!
Rude, Arrogant, Unfriendly service center. Mazda was NO help when a nail went in my tire and we were stuck in PA for the holidays. I would HIGHLY advice to take your business elsewhere.
Top notch! they work with you, be reasonable with the prices and put you in the vehicle you want and can afford.