What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
They were very professional and courteous. Took the time to answer all of my questions and concerns. They did a wonderful job diagnosing the problem I was having. I love their service!
CUSTOMER BEWARE! This company replaced rear headlights on my Mercedes. 2 Months later the entire car stopped. I got it towed to a car repair shop, and after days of trying to find where the electrical problem originated, the discovered that BOTH gaskets were missing inside the tail lights, allowing water damage in the SAM module. The mechanic wrote this in a detailed report. I contacted Rusty, the owner, to explain the issue and that it cost, 1k to fix his negligence and my trunk and sunroof are still inoperable. I asked hoe he would like to remedy the problem. He got enraged and said that he gave a really great deal on the headlights. I explained that his "discount" ended up costing twice the cost to get fixed. He yelled "take me to court then" and hung up. This kind of service is baffling. He should not be in Bussiness. Mind you, this is the "OWNER" speaking to a customer about HIS negligent service. I guess we have to go to court then. We have all the evidence, but he will not cooperate at all. Please beware. Any company that is this careless about the service they provide to the public should NOT be in bussiness. Cheaper is not always better. You will pay big time down the road.
great experience with staff. very helpful. wonderful vehicle. easy check out and return. no problems would rent again.
Always Friendly and Helpful. Wide Variety of Vehicles to choose from the newer Models. Especially like the Nissans and the Buicks.
Super easy in and out. No problems and a great shuttle service to the airport. The staff was friendly and helpful.
I've always have had great experiences with National Car Rentals. This facility always has first class cars to select from, and since I am a Executive member, I always get upgraded vehicles, which are very nice. I look forward to renting here as I know I'm going to get to experience a new vehicle of my choice! I highly recommend them.
I was hesitant to ever rent a car again after my last experience with Budget Rentals. I thought, let's give National a shot. And i'm so glad we did because we had a fantastic experience through National's (FREE) Emerald Club! LOVED my Jeep Patriot rental and National's excellent customer service. We were travelling with 2 toddlers and greatly appreciated being able to catch a shuttle to the rental place right away. When we arrived we were greeted by a very nice fellow who escorted us to the row of cars with the keys already in the car. We hopped in and drove to the exit where we pay (like paying for parking). This is where we ran into some issue. It was midnight, so only one check out was open and the car in front was taking FOREVER! Once that person finally paid, the 5 cars in front of me quickly paid in about 5 min, and the cashier was awesome. We weren't upset since the kids were asleep but we were hoping to avoid any type of line or wait. And dropping the car off was zero hassle.
I am anot Enterprise VIPS. I rent from this location 4 times a year. The cars are ALWAYS dirty as-well-as the WINDOWS (inside and side mirrors). I've mentioned it more than (4) times and all I keep getting is a; FREE UPGRADE the next rental. HOW ABOUT A CLEAN CAR! A friend is REGIONAL MANGER with Enterprise on The West Coast and tells me; "It's company policy to give customers CLEAN CARS and REFUSE a DIRTY one." Not happy....
Great experience - the folks at BWI location could not have been any nicer and accommodating. The area was hit with major ice storm but this did not effect the customer service - a clean warm vehicle was provided in minutes. Returned in Boston and was also a very good experience - everyone was very pleasant and helpful. National is the way to go............
I travel to Maryland often. Rent my car through BWI facility. Over the last few years, I have learned that National stretches my dollar farther than any other rental organization. I have used many others and will now only rent from National!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.