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08/19/2015
Buy where service is HONEST!
Brought my new Forester at Planet Subaru in with a smashed windshield. Used their glass co. Had 2 bad installs. Third one Brett the service manager said he would take my car there and stay with the car, watch everything they did and take my car home with him for a final test. When I picked up the car got in and recognized the windshield by the 2 divots that was on the first one I went back in and asked what they were trying to pull. They got Brett on the phione, he swore to me that was a new windshield. I told him he could swear all day long but I recognize the stone divots. When I got off the phone a service person told me that he knew the glass co owner for 20 yrs and he would never do this. Brett had a service tech put the first windshield back on my new car. When I got home it looked like a child had put it in. Touch up paint on the rubber gasket and I saw they had cut my car right down to bare metal. Had to have $2000 body work done and another windshield. The glass co. Had to pay for it all. Hope they don't do their work anymore. They will never see me again!
Details
Phone: (781) 826-4444
Address: 596 Washington St, Hanover, MA 02339
Website: http://www.planetsubaru.com
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