I gave them 1 star only because you have to rate. They don't even earn a point of a star. Beware, unless you bought your Jayco from them they will not honor Jayco Warrenty work. I was told that when I called to have a recall worked on. They flat told me to take it to my dealer as they do not like doing warranty service for Jayco for non customers. It didn't matter to them I would have a 150 mile trip to take it back to place of purchase even though the are only 27 miles from my residence. I asked what if I bought it in California? Do you expect me to tow from Missouri to California for a 1 hour recall issue. They replied YES. I will not ever do business with them or their parts department. Beware if you own a Jayco RV that was not purchased from Bielsteins. Also they were very rude when we discussed the service I needed. First question out of there mouth was "Did you buy your unit from us"
Beilstein's RV and Auto in Palmyra, has some of the best customer service I have ever seen. We bought a 33ft 5th wheel with a 14ft slide for a very good amount! We have currently had no problems with our camper! I would highly recommend to any of my friends, looking to buy rvs! We were in and out of that place in NO TIME at all! Thanks Mark and Meagan, we will be back! P.S. and I love the pig!