I have rented from mercury property for a total of two years, I rented from them in 2012 for a year. I only moved because I did not like my neighbors. A few years passed and I was looking for a new place again. I went back to MPM to see what they had and was able to get into another great house. They have been helpful and take are of my large problems promptly.
Horrible they don't respond to work orders in a timely manner and the staff know nothing about the conditions of the place. My husband and I had to clean the unit we stay in now when we first moved in. Bath tub was dirty,the bathroom downstairs dirty,oven dirty,bugs in all the windows no screens to 4 outta 6 Windows. Kitchen cabinets were filthy looked like white fungus or dried up mud on every single one. Told the staff in the office but no one cared to send anyone to have it cleaned. A/C leaked for a month before someone came to fix it. Didn't even care to have someone come get the water up or have it Cleaned when they came to fix it. I guess that's our problem too. If I had known what I do now I would have never moved my family in.
Horrible company to rent from they are very rude they rarely answer the phone the don't meet there ends of deals they sucks................................................................
HORRIBLE CUSTOMER SERVICE. Inept management, do not care about customers, terrible communication across the board. Avoid.
Dont ever rent here. We have a leaking ceiling thats developed mold ever where. They wont fix anything nothing but a health hazard.