Lee NailsAdd to Favorites
1060 W Mercury Blvd, Hampton, VA 23666
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Please contact the business for updated hours/services due to the COVID-19 advisory.
WORST EXPERIENCE EVER!!! The y hire anybody! It's probably like 2 people that actually know how to do nails. The guy who did my nails did NOT no what he was doing. My nails came out crooked and different lengths. Both my thumbs were significantly shorter than my other nails. I had to coach him the whole time on how I wanted them. I like my coffin shape and he did a horrible job! The customer service sucks, they are very rude especially the lady who sits at the front with shirt hair a dimples. Will NEVER go back!
Love love love this place!! I go to Lee Nails and they are amazing. I have very weak nails and they are always very careful with them and they always look amazing! They did acrylics without tips so that I can have my natural nails. I never feel rushed and people always compliment my nails! The prices are great for the care they always give me!
Great place! They do a good job and are very clean and polite. My nails always come out looking perfect and there always asking questions to make sure they get the shape right. Which I love! I would definitely recommend top nails. However I do suggest to call and make an appointment. They try to accommodate walk ins but they get really busy.
Its terrible I have to write this review. I have come to this salon for over a year to get my eye lashes done and I recently had a horrible experience. The only woman there who does lashes was so rude to me and I have no idea why I have always been more than pleasant to her. She had no one she was working with she flat out told me she wasn't doing anything until 10 am (even one of the employees told me she never heard her say that when they are open they are open and she is just mean like that sometimes) when they open the store at 9:30 I waited for 30 minutes as she her changed out of her gym cloths, put on her make up in the front, and ignored me. at 10am I asked her if she was doing lashes now and she told me no after I patiently waited her 30 minutes). I have no idea why she was in such a terrible mood, but I have never done anything to her. I have always been poilet and even always tiped her 5.00+ every time I come.... So I left and found another salon since there is one every 2 miles and everyone does lashes. I posted a review on their business facebook page as that's what reviews are for so customers can give honest opinions on their visits and was then I was cyber bullied by the owner who took screen shots of 8 or 9 of my pictures and left all kinds of raciest comments and remarks. She posted side by sides of pictures of terrible looking woman I guess in an attempt to hurt my feelings. So unprofessional is this a business or high school????????? So of course they were reported and blocked immediately and I will file a formal complaint with the better business bureau and I will post this on every review site in hopes she understands treating customers in such a rude and dismissive manor for no reason at all is bad business and shows a persons character. Of course I will never visit this business again and share with everyone I know and those I don't. My awful experience.
Technician seemed angry, and treated me as though he was doing me a favor applying 'pure gel' to my nails two days ago. He also seemed angered that I pulled my hands out of the heat lamp when it felt like they were burning, and he fussed at me! ~ Imagine that.... Today one of my thumb nails gel coating chipped off. I returned to the same shop and the atmosphere seemed as if I was a bother - so I left - deciding never to bother them with my money again. After visiting another shop, I was told that the reason the gel chipped off was because the technician failed to 'rough up' my nail under the gel first, so the gel could not adhere to it. I was also told that all my nails will soon follow suit! I have NEVER written a review like this before..... Enough said.
I recently moved to the area and have been looking for my new nail salon. This is my 2nd time here.
They are very friendly, professional and quick! I like that the salon is very clean and nicely quiet. My tech did great job with my gel manicures. She is sweet and not pushy at all! I like it! ;)
Unprofessional management! If my dog needed a pedicure, I would not allow him to set foot on the site of Lee's Nails. I walked in at 8:15 pm to get a pedicure and the close at 9:00 pm. I was told that the staff had used all of the hot water to clean the chairs and the floor. I was told to wait for the hot water heat up again. So about thirty mins later, the water was still cold. I informed them that I did have somewhere to go. The nail tech said that she would give me a free polish for my inconvenience. After she told the owner this, the owner said I must be charged $9.00. I asked why would I pay $9.00 for a polish today and turn around and spend more money tomorrow on a pedicure. This shop had already wasted thirty mins of my time, here I am with no pedicure and I am being asked to pay for someone to slap polish on my feet. I could've done this myself.
So the owner would not come over to discuss anything with me, she sent her "manager" over. The "manager" states that if I pay for a polish, they'll give me a design for free. I told her I didn't want a design! I said from a business aspect I should not be handled in this manner, they are the ones that don't have hot water. She said it wasn't their fault and from her standpoint if she gave me a free polish, it was no guarantee that I would come back for the pedicure. Then the owner began speaking in her native language which I couldn't understand. So I asked her, you can speak into the air, but you can't speak to me? She said I have a customer, talk to the manager. I said I'm done talking, thank you all for nothing.
It was too many fails from this business for me. First of all, why don't they have hot water and the business was still open for another forty five mins. Also, my time was not valuable to them as I waited thirty mins for the water to heat up and it never did. Thirdly, the nail tech had already promised me a free polish, so the owner should've honored that. Lastly, the owner should have addressed me directly. They would rather gain $9.00 than lose a customer and positive feedback regarding their business.