Blizzard Auto Repair
3645 W Pembroke Ave # 2, Hampton, VA 23661
mrs Taylor why don't you tell the whole story.first of all the transmission you brought us to put back in was no good cause it was damaged during shipping.i told you i could rebuild yours for $850 parts and labor.that is why it was taking longer than promised.i also told you you would owe the balance of the trans removal and instalation.you stated two days later that you understood it to be $850 for everything.no shop would pull rebuild and reinstall a trans in a taurus.even with the install agreement we were still cheaper than all the transmission shops around.you told us to stop work so we did.the problem was on your end not ours.and i was the mechanic that you dealt with not the owner.i talked to you by phone and text.lets tell the story correctly if your going to tell it.
This is a horrible shop! If I could give a negative star I would. First off the son told my husband it was going to be $500. Then he it went to $800 a week later. They settled on $700. He got our car and $300. He and my husband worked out a payment plan for $300 upfront and $400 when he got his next check. But he was going to give us back our car by sunday. He got the car on Friday. Sunday came no car. He says it will be ready Tuesday. Tuesday came and went. Then the son says it will be ready Thursday. Thursday my husband calls and text him. No answer. Friday morning he text my husband that he got some part that he needed in. Howerever now we cannot get our car till PAID IN FULL? That was not the deal they had. We tried to help a local business but I will NEVER go to this shop again!