Great service offered by Matenna and her staff, she continued to check in to determine if I was receiving the service I had in mind. My braids are wonderful and not something I thought I would like. I will continue using her and her salon.
15. Braids by Jewel
I have been going to Jewel for braids for over 20 years. She is an awesome stylist and I am always pleased with her work. Thank you so much Jewel fo…
Mame did an outstanding job on my hair! Hands down, this is the best place to go if you want your braids done right. The atmosphere was pleasant, wa…
Wonderful Experience!!! Box Braids are AMAZING by Matenna and staff!!! They were so knowledgeable and delivered the best customer service from beginning to end. All of my questions were answered, and Matenna made sure that I was comfortable and had everything that I needed while in the chair. I was very pleased with the environment, her shop is very clean and neat. Matenna's prices are unbeatable and the service is immaculate. I highly recommend Deluxe Hair Salon.
This place is a RIP OFF.....Not professional - hair comes out within daysDO NOT Let DK do your hair she does not know what she is doing a good talker
BEWARE!!!! DK is one of the managers....RUDE!!!! Talk too much, hair braiding is poor. I've used them a couple of times w/ the last time being the worst ever. Amy is another manager. Both Amy and DK worked on me for micro braids. I was charged $200 dollars because the so called "length" was long. Five and a half hours later, I inspected their work only to find that DK had braids that were to my neck when others were down my back! They are braiding scammers!!!! Africans that speak French in order for you not to understand them when asking questions. I was so mad! I told them both I want my hair fixed now! DK was the loud mouth that got very rude and tried to justify why the braids were short because of the remaining hair was short! It's simply a ridiculous excuse. I demanded they fix my hair and both had very bad attitudes. I told them I would sue them in small claims (Hampton Circuit Court) and win! These two Africans women provided terrible service to me.
These ladies are amazing and very professional. Their shop was clean and quiet. No rude language or customers. My braider only took a 10 minute lunch break and finished my hair in 5hrs. Neat and clean braids. I am very satisfied.
If it was possible I wouldn't give them a star at all. I made an appointment to get my hair done at 9:30 this morning. And the shop is closed, lights out! The sad part about it is that she appointed the time. How are you going to give a time and not be there. I called the number on the building to leave a message stating that I was leaving. But it must be a cell phone number because someone answered the phone and it sound as if she was sleeping. She told me that my appointment was at 10:30am and no one would be there until then. I told her the time the girl gave me was 9:30am. Her response was well you didn't make the appointment with me. (So if I didn't make the appointment with you how are you going to tell me when i scheduled the appointment) I thought that was rude. The shop is supposed to be open at 9am anyway. So the shop don't even open at the time the say they are and I think that's unprofessional. I will not be returning and I will not recommend to anyone else.
I waited for over a hour and she had not shown. Called a week early to made to appointment and asked her what time would be convenient and she insisted that I set the time and she still did not show. This is the second time this has happen. Will never go there again. First time I went there the place was nasty, unsanitary, and hot in the place. I will never go there again!!!
Got box braids 200$ did a good job
I made an appointment for 1130...I waited foe two hours before I left because she still had not arrived. When I called her while in the shop waiting she told me she didn't have time to talk because she was getting her car. The place wasn't clean either... Nasty business with nasty attitudes!
Afri-CAN'Ts, that's exactly what they are! I had to put a star but they really deserve none. I paid $200 for invisible micro braids, not including the $100 for my hair. The braids are huge. The gaps are even worst. The first night ten braids fell out of my head. Amy (1 of the mgrs) was very rude. She told me to leave because she had other customers coming and she didn't have time to do my hair, so I need to come back another day. Then she offered to only put the braids that fell out back in but thats it nothing more because that was the right size. The braids were bigger than my ring finger. I'm in the military so I remained very professional, cause business is business, unlike them. She kept getting an attitude when I decided to wait for the other manager to come in. The braids were so large in the back and the front it looked like I had alopecia. DK (2nd mgr) gave me three options: 1st She can put back the ten braids that fell out and redo ten more braids, 2nd I can come back in a couple of mths and she will charge me $180 and she will make the braids as small as I want, 3rd She will give me $20 back and I keep the fat braids. Really??!! Which option would you choose? None of them. I had them redo the top of my head which Amy had an attitude the entire time while doing it. Lesson learned no matter what they say or pictures you show them or what you see on the website, they do not do small braids, only big and bigger. They advised me not to get my braids wet since that's not what they are for. My braids are still slipping out, so much for summer swimming.