Just before midnight on 1-25-16, I entered the newly opened Planet Fitness in Hammond, La after ending my shift work at a nearby Emergency Room. I was greeted by two employee's, a black male (who was very polite) and a black female (Olivia). While checking in, Ms. Olivia observed the hospital uniform I was wearing at the time and asked where I worked. I replied by telling her I worked at N***h Oaks Emergency Room, which was also clearly visible on my uniform. Ms. Olivia then stated to me "I hate N***h Oaks." Shocked, I asked why? During Ms.Olivia's rant, I began to believe Hammond Planet Fitness was lacking the professionalism and courteousness its customers deserve on a basic level as well as the respect for social dynamics. Before leaving Ms. Olivia was re-educated on the importance of keeping personal opinions private when it involves professional matters. Ms.Olivia was also encouraged to perform better in the future.