Tips & Advice
Do cleaning services offer long-term contracts?
Many services offer long-term contracts that include regularly scheduled cleanings. These contracts sometimes, but do not always, result in discounted prices. Most cleaning services offer discounts in exchange for customer referrals.
What happens if property is damaged during a cleaning?
Homeowners should review their cleaning service's damage/breakage policy. Some businesses compensate for damaged items, while others do not.
Do cleaning crews go through background checks?
Not always. Before hiring a cleaning service, homeowners should confirm the company verifies its employees' identities and performs background checks. Those planning to hire a self-employed cleaner rather than go through a business should inquire about background check options available from their state's attorney general.
What are the most important considerations when selecting a cleaning service?
- The annual costs. Weekly services quickly add up, and homeowners may need to pay additional taxes if they choose a self-employed cleaner.
- Language barriers and miscommunications. Some professional cleaners might speak English as a second language .
- Background checks and employment verification. Homeowners can be held liable if they employ a person not legally permitted to work in the U.S.
Do cleaning services cost more if there are pets in the household?
Some services charge more for pets while others do not. Regardless, homeowners should keep in mind that any pet-related cleaning, such as emptying a litter box, adds to the amount of time the service charges for.
Do cleaning services provide service guarantees?
Cleaning companies are more likely to provide service guarantees than self-employed cleaners.
Does a homeowner need to be present during the cleaning process?
It's not necessary for homeowners to be present during the cleaning process.
Do cleaning services bring their own equipment and supplies?
Some bring their own equipment and supplies, while others do not. Homeowners should check to see which items, products and brands their cleaning service uses. If the homeowner prefers a specific product that the service does not provide, he or she should be prepared to purchase and offer the product on his or her own dime.
Is there anything homeowners can do to help the cleaning process?
Homeowners should be very specific about specialty items - for example, a fur coat that cannot be cleaned in a washing machine or counter tops that are easily stained by most household cleaning products. If the cleaning professional speaks a different language, it can help to have a list of translated instructions available. Being clear about what should and shouldn't be cleaned helps eliminate mistakes.
How much do cleaning services usually cost?
A visit from a cleaning service is generally priced one of two ways: hourly or by square footage. Some services do charge by the square foot during the first visit. This allows the cleaner to determine how long it takes to clean the house and if there are any areas that need more attention. Subsequent visits are charged an hourly rate.
Hourly prices range from approximately $25-$45, meaning homeowners spend about $115-$225 per visit.